Speaking: I can use encouraging and reassuring words.
reassuring - serving or intended to remove someone's doubts or fears:
"Gina gave her a reassuring smile" ,
"the news is very reassuring"
verb
say or do something to remove the doubts or fears of (someone):
encourage
hearten
cheer up
comfort
soothe
inspirit
Tegenovergesteld:
alarm
unnerve