Aanhef,
Inleiding, reden van je e-mail.
Kern, uitleg van wat je wilt overbrengen.
Afsluitende zin, conclusie of verzoek.
Afsluiting,
Naam
Dear Mr Jones,
As discussed in our phonecall ...
Thank you for your email. I have a few questions .....
Broader explanation of your questions or information you want to give.
I hope to hear from you soon.
Yours sincerely,
Yours faithfully,
Kind regards,