Lesson 4 and 5

• Communicatie
• HBO
• Studiejaar 2

Business English 3

Lesson 4 & 5

AD FEM

YEAR 2

PERIOD 1

A. FOY TERVOORT

For those still asking....English exemption requirements:

-een Cambridge C1 (general) of B2 (zakelijk) certificaat

-Hogeschool Taal B2 certificaat + kort schrijven voor de werkplek EN certificaat schrijfvaardigheid

*Only official requests to the exam board are considered and only they can approve!!*

Unit 6 review - check answers on Moodle

Which phrase is the strongest?

1. a bit overworked
2. exceptionally overworked
3. moderately overworked
4. rather overworked

Which adverb is the weakest?

1. slightly
2. totally
3. fully
4. quite

What adverbs could you use to say you kind of understand something (40-60%)? And for quite a bit more (60-80%)?

40-60%: a bit, somewhat, moderately, partially

60-80%: rather well, quite well, reasonably, highly*

What verbs could you use to predict risk?

anticipate, foresee, expect, bank on, apprehend

Assessing or managing risk?

assess: calculate, estimate, evaluate, gauge, measure, weigh up, analyse, calculate

manage: eliminate, prioritise, reduce, spread, oversee

Split into pairs

In pairs, use the ''useful language'' box on page 57 to discuss your views on refunds for ticketed events. Here are some prompts:

-Customers should always be allowed to get a refund.

-Venues must have a way to redeem lost income for tickets returned.

-Tickets should never be refunded once purchased.

Summarize what you discussed in pairs using 2-3 sentences.

Questions?

Unit 9

Open your book to page 83 and complete exercise A. 

**STUDY THESE TERMS AND CREATE A DOCUMENT WITH THEIR DEFINITIONS TO HELP PREPARE FOR YOUR EXAM IN JANUARY**

1 a 2 b 3 c 4 a 5 c 6 a 7 b 8 c 9 b 10 b

Being in the _______ means you are in credit.

1. red
2. black

In the red means you are in the ''minus'' (negative money)

A _______ is money that doesn't need to be repaid.

1. loan
2. grant

A grant is a gift whereas a loan is repaid with specific terms and often includes interest.

A ______ owes money.

1. creditor
2. debtor

A(n) _______ is part of a profit paid to shareholders.

1. an interest
2. a dividend

Interest is money charged on a loan or money in an account.

________ are the total amounts of money owed by a business.

1. assets
2. liabilities

Assets are positive things such as intellectual property, trademarks, employees, buildings, etc.

_______ is the amount of profit made on an investment.

1. An overdraft
2. A return

Overdraft is when you take or need more money than available.

To go into _____ is when a company stops operating because of financial difficulties.

1. liquidation
2. debt

Liquidation is turning assets, investments, stocks, savings, etc into cash that you can use right away to pay bills, etc.

Debt is money owed. 

______ is security for a loan in the form of assets which could be sold if the debt is unpaid.

1. A deposit
2. Collateral

A deposit is money put into an account.

Please form groups of 3-4 students

Each group will submit their definition for their assigned vocabulary word in ex. B on p. 84

Read questions 1-7 in exercise D on page. 84.

Now read and listen to the article on page 85. You will get 3 minutes to answer the questions after the reading is complete.

No More Easy Money p.1

No More Easy Money p.2

No More Easy Money p.3

Complete your answers to questions 1-7.

What was the problem with some of the "angel" networking clubs?

They cost a lot to join.

What was the advantage of London Business Angels?

She could pitch to roughly 100 business angels.

How did Saha improve her ability to pitch to backers?

She went on the g2i four-day programme.

Who finally invested in Saha's company?

Two Finnish investors and five individuals from London Business Angels

What is the problem with bank finance?

The costs are high.

What is the position with debt funding and equity finance?

Despite reports to the contrary, it is still quite difficult to get funding.

What is the problem with venture capital funds?

It is taking twice as long to get funding as before the recession.

Exercise 1 & 2 on page 94

Write down your answers. We will discuss in 5 minutes!

What irritates you the most when it comes to customer service? p. 96

On the phone...(choose from the list or your own)

Face to face?

Repairs/refunds

Why is customer service important?

Have you ever experienced TOO MUCH customer service?

Before our next lesson...

Please review the vocabulary, skills topics and grammar covered thus far before you return from break. After break we will finish unit 10, complete unit 11, review the 4 assigned units and learn about CV and cover letter writing.

HOMEWORK

1. Review the vocabulary from exercise A on page 83 and make a document with definitions/examples of them.

2. Make note of any words/phrases you did not understand from the article on page 85. Add them to your document from the last assignment.

3. Take a look at the grammar reference "dependent prepositions" on p. 150

Enjoy your break!