4V READING ALQUIN

• Engels
• Middelbare school
• vwo
• Leerjaar 4

Store managers who try to solve in store problems may be part of that problem themselves.

1. true
2. false

Online review sites and customer surveys have made mystery shoppers unnecessary. True or False?

1. true
2. false

Mystery shoppers are usually female because they are more efficient shoppers.

1. true
2. false

Reviewers get paid less because they are always positive about the products they review. T / F

1. true
2. false

If a mystery shopper’s feedback is consistently positive, they can get a permanent contract with that store.

1. true
2. false

A mystery shopper knows in advance exactly what to do, buy and ask during the shop.

1. true
2. false

Mystery shoppers are sent clothing online beforehand so that they can blend in when they get to the store.

1. true
2. false

Alongside shopping, mystery shoppers also work on recorded phone calls to clients and rival companies.

1. true
2. false

Study the words in A and B

Do: D/E/H