Professional Email Etiquette: Mastering Communication Skills

Professional Email Etiquette: Mastering Communication Skills

Learning Objective

At the end of the lesson, you will understand the importance of using email professionally and be able to compose a professional email.

What do you already know about sending professional emails?

What is Email?

Email is a way of sending messages electronically over the internet. It is commonly used for communication in the professional world.

Importance of Professional Email

Professional emails represent you and your organization. They create a positive impression and maintain professionalism.

Components of a Professional Email

A professional email includes a clear subject line, proper greeting, concise and polite language, and a professional signature.

Subject Line

The subject line should be clear and relevant to the content of the email. It helps the recipient understand the purpose of the email.

Greeting and Body

Always start with a courteous greeting and use a polite tone. Keep the body of the email concise and focused on the main message.

Closing and Signature

End the email with a professional closing, such as 'Sincerely' or 'Best regards', and include a signature with your name and contact information.

Practice Exercise

Compose a professional email to a hypothetical client, following the guidelines discussed in the lesson.

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.

What has the most impact on the environment?

The causes of the Second World War

Appeasement politics

Nazi-Soviet Pact

Munich Agreement

Treaty of Versailles

Sudetenland issue

German rearmament

Taking of the Rhineland

Failing League of Nations

The Anschluss