workshop email etiquette

• Engels
• MBO
• Studiejaar 1

Workshop email etiquette

By P. Derix & I. Handels

Assignment

Write down 3 things  that you recognize in the video.

Write down 1 of these things that you recognized

Assignment example emails

• Have a look at these 2 emails
• Write everything down that you notice
• What is done well and what could be improved?

Email 1

Email 2

General tips

•  Use a proper email address
•  Don't gossip or share secrets 
•  Know your audience: humour and tone 
•  Respond quickly
•  Proofread 
•  Add the recipient only at the end