Mission 22 Writing skills 9 and 11 Oct 24

Welcome
Orientatietoets - results?

Book of the week 

Mission 23 - vocab + grammar
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Slide 1: Slide
EngelsMiddelbare schoolvmbo lwoo, vwoLeerjaar 5

This lesson contains 12 slides, with text slides and 1 video.

Items in this lesson

Welcome
Orientatietoets - results?

Book of the week 

Mission 23 - vocab + grammar

Slide 1 - Slide

Content
Writing skills 

Writing portfolio

Slide 2 - Slide

Writing portfolio
15% of your final grade

5% of your SE-grade

4 parts: letter, poem, short story and essay. 

Slide 3 - Slide

Focus
You understand:
  • the requirements of both informal and formal letters/emails
You know:
  • how to complain effectively

Slide 4 - Slide

Mission 22
Training session 3
(p. 186)


Slide 5 - Slide

Mission 22
Problem-solving in 4 steps:

1. Define the problem (wh -questions)
2. Generate alternatives
3. Assess the alternatives
4. Choose the best solution

Slide 6 - Slide

Watch the following clip
Make a list of the tips from the video
'How to complain effectively and get what you want'.

Slide 7 - Slide

Slide 8 - Video

Tips 
1. First of all, calm down. Don't complain immediately.
2. Collect dates, times and names of those involved.
3. Think of what you want to achieve from your complaint.
4. Focus on making sure it doesn't happen again and finding a solution.
5. Be careful not to annoy people: be polite, patient and respectful.
6. Don't be rude: be direct, clear and non-aggressive.
7. Set a time limit of fourteen days as a minimum for a reply.












Slide 9 - Slide

Outline
Address - without your name

Date 27 September 2023 (NOT 27/09/23)

Address of company you're writing to/person within that company

Dear Madam/Sir,                     or  Dear Mr Smith, 

Slide 10 - Slide

Outline
Dear Mr Smith,

Introduction: why are you writing

Body: state your case 

Conclusion: what do you expect?

Yours sincerely, 

Bianca Seinen

Slide 11 - Slide

Do
Assignments 3 and 4  on p. 187 

 
In class you will finish writing the letter (16 Oct). Assessment: 23 Oct.

Test MS 14 and 23: 15 October!

Slide 12 - Slide