Unit 1 + 2 Communication Skills

Resolving conflict
 1: Interpersonal Skills 
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EngelsMiddelbare schoolhavoLeerjaar 1

This lesson contains 50 slides, with interactive quizzes, text slides and 3 videos.

time-iconLesson duration is: 45 min

Items in this lesson

Resolving conflict
 1: Interpersonal Skills 

Slide 1 - Slide

Today
  • Inheritance problem with camels
  • Unit 1: vocabulary check
  • Get started

Slide 2 - Slide

Upload your story 
Now:
  • read this story again

  • make sure you understand the issue. 

  • brainstorm for an answer of this problem with 1 or 2 friends. 

Slide 3 - Slide

Upload your story 

Slide 4 - Slide

Step Up Method

Slide 5 - Slide

Slide 6 - Slide

5 Watch the communication skills video

Take Notes on how to:
1: Make the right impression
2: Giving good instructions
3: Communicating information well
4: Giving and receiving feedback properly

Slide 7 - Slide

Slide 8 - Link

Step 7: 
Contrastive stress

BLACK -  W . . . . .
STRONG -  W . . .
GENERAL - D. . . . .


Slide 9 - Slide

Slide 10 - Slide

Interpersonal Skills 
Watch the videos
What do you think of their people skills?

Slide 11 - Slide

Slide 12 - Video

Slide 13 - Video

2: Handeling difficult situations at work
Conflict happens when people disagree based on their own goals, values, or beliefs. It's not always as simple as an argument. 

Conflict and arguments happen when participants disagree about something. 

Slide 14 - Slide

What is helping  to avoid  a conflict?
1. Talk with a lot of passion
2. Listen carefully
3. Be polite and respectful
4. Try to convince the other
5. Repeat information to show that you are listening.
  • no
  • Yes
  • Yes
  • no
  • Yes

Slide 15 - Slide

watch the video

Slide 16 - Slide

Which word is described ?

Slide 17 - Slide

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 18 - Slide

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 19 - Slide

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 20 - Slide

Choose your 3 best sentences and share them here:

Slide 21 - Open question

pronunciation
know - writing

Slide 22 - Slide

Slide 23 - Link

Go ahead 
Open your
Pearson Step Up
Complete the
 10 steps online!

Slide 24 - Slide

homework
  • Write about a personal conflict.
  • Use the words: values, beliefs, empathy, conflict
  • use 30-40 words
 

Slide 25 - Slide

Upload your story in toddle/padlet
  • go to the formative assignment
  • upload your story 
https://padlet.com/kmangal/mijn-stralende-padlet-r0f49we3vkk989hu

Slide 26 - Slide

How did you resolve the conflict of your homework assignment?
brainstorming
cooperating with others
empathizing
exchaniging ideas
other solution
listen carefully
mediating
sharing ideas
speaking before thinking
talking about problems

Slide 27 - Poll

Identify the top 5 strategies that will help you when you are working in class
or in pairs?

Slide 28 - Slide

What advice would you give to the father about dealing with the conflict with his son?
Work cooperatively in your group to find the best solution?

Slide 29 - Slide

What advice would you give to the father about dealing with the conflict with his son?
Use your top 5 solutions.

Slide 30 - Open question


One question you still have about today's lesson?

Slide 31 - Open question

Slide 32 - Slide

Resolving conflict
Lesson 2

Slide 33 - Slide

Slide 34 - Slide

Inquiries
  • What is the connection between a fact and a opinion?

  • How does our understanding change when we see things from another point of view.

  •  Why is it important to use empathy to understand conflict?


Slide 35 - Slide

Today

  • vocabulary check
  • homework assignment: Three brothers and a wise man
  • ways to solve conflict : brainstorm
  • homework next class : video assignment

Slide 36 - Slide

Which word is described ?

Slide 37 - Slide

Which word is described ?

Slide 38 - Slide

Vocabulary 
  • fact       
  • opinion 
  • conflict
  • empathy
  • point of view
  • to connect
  • to resolve
  • goal
  • belief
  • value
  • argument
  • fair

Slide 39 - Slide

Resolving conflict
Conflict happens when two people disagree based on their own goals, values, or beliefs. It's not always as simple as an argument. Rather, conflict is what happens right before the argument; it's what the participants disagree about before they start calling each other names.

Slide 40 - Slide

Which word is described ?

Slide 41 - Slide

Describe: empathy

Slide 42 - Open question

Describe: fair

Slide 43 - Open question

What advice would you give to the father about dealing with the conflict with his son?

Identify the best solution.

Slide 44 - Slide

The best solution

Slide 45 - Open question

Upload your story 
Homework

  • read this story

  • make sure you understand the vocabulary, make a list of 8 words with translation in Dutch/English

  • make sure you understand the meaning

  • be prepared to answer questions in class

Slide 46 - Slide

How would you solve the problem?

Slide 47 - Mind map

Upload your story 
Identify the way(s) the wise woman resolved the conflict. 

Slide 48 - Slide

Slide 49 - Video

Slide 50 - Slide