W.7 LLA Writing (Daycare)

Welcome to the LLA Writing
level A1, A2, B1 (or B2)


Finished with online LLA?!
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Slide 1: Slide
EngelsMBOStudiejaar 1

This lesson contains 16 slides, with interactive quiz, text slides and 1 video.

Items in this lesson

Welcome to the LLA Writing
level A1, A2, B1 (or B2)


Finished with online LLA?!

Slide 1 - Slide

LLA Online
(Studiemeter)
LLA Speaking
(Daycare Center)
LLA Writing
(Daycare Center)
1.
2.
3.

Slide 2 - Slide

Assignment
Write a complaint letter to
a company that sent you an item
that is dangerous for children.

  • Step 1: Pick a piece of furniture from your daycare design.

  • Step 2: choose a safety problem

  • Step 3: write the complaint letter
Use the worksheet/ example letter
complaint letter =klachtenbrief

Slide 3 - Slide

Expectation
Reality
VS
Sometimes you buy something online, but what you receive is different than what you had expected...
Warm-up

Slide 4 - Slide

The carpet is very small. WHO made the mistake (Adam or the seller) and WHAT did they do wrong?

Slide 5 - Open question

“We would love a warm and welcoming lobby, using all the sunlight it gets.  At the end 
of the work day, it could be a great place for our staff to meet up and relax.”
Remember the clients?
  • Design for their lobby/ reception room/ meeting room.
  • Multi-purpose, child-friendly, welcoming.
  • 3 m high ceilings and large windows.
  • Budget: 6000 euros.
Cynthia and Maryam (Dillywop Daycare)

Slide 6 - Slide

The lobby
What do they need/ requirements:

  • space to receive new parents and their child(ren).
  • room for 6 people to have a meeting.
  • room for children to play and explore.
  • a seating area to relax.

Slide 7 - Slide

Slide 8 - Video

When the piece of furniture arrived, you noticed that it was dangerous for children!
Pick a piece of furniture from your daycare design.

Choose a safety problem.   (next slide) You can use your imagination for the details. 
You have bought a piece of furniture online from the store 2GOHome, specifically for your daycare design.

Slide 9 - Slide

electrical wires are exposed
risk of climbing/ falling down
possible to get stuck
sharp corners
glass can break easily
possible to get stuck
dangerous
toxic material
hurt fingers
danger of chocking

Slide 10 - Slide

Reality
Pick a piece of furniture from your daycare design.
Describe the safety issue you have found. Be detailed.
Explain why it is dangerous and how it could hurt the children.

Offer a solution.

Expectation
Describe what you expected to receive.
closet, table, chair, lamp, rug, etc..
What to write
This is also your chance to show off your creativity & writing style. Use your imagination and have fun with this assignment.

Slide 11 - Slide

……………………………….  (your name)
……………………………….  (your street)
…………………………….…  (postal code + city)
The Netherlands











2GoHome
832 Willtshire Drive
Liverpool
United Kingdom
6GT RR4









today's
date
for example: 12 October 2024
Use the worksheet:
fill in addresses + date

Slide 12 - Slide

DON'T FORGET THE ADDRESSES + DATE! 

Subject:  ………………………….............. 
  
Dear Sir/ Madam,
 
One month ago, I ordered a/an ………………..........……………  from your website www.2gohome.co.uk.
Unfortunately, ............................................................................................. 
I was expecting .............................................................................
  
This is especially dangerous for children because …………………............................................................………….. 
…………………............................................................…………..…………………............................................................…………..   
.....................................................................................................................................................................unacceptable. 

I think it would be a good solution if ……………….........................…………………............................... 
  
I hope .................................................................. 
Please contact me .........................................................  
 
Yours faithfully,
………………………………............










Use the worksheet:
finish the letter
B2: 200+ words
 use 100 - 150 words

Slide 13 - Slide

  • to order an item
  • to receive an item
  • to return an item 

  • to expect
  • to complain 

  • daycare center
  • safety hazard/ risk
  • (a piece of) furniture
  • a complaint
  • broken (off), chipped off
  • damaged, scratched
 



= bestellen
= ontvangen
= retourneren

  = verwachten
  = klagen

  = kinderdagverblijf
  = gevaar voor veiligheid/ veiligheidsrisico
  = (meubelstuk), meubels
  = een klacht
  = (af)gebroken
  = beschadigd, bekrast
 



IMPORTANT
VOCABULARY

Slide 14 - Slide

--> Opdrachten
Hand in as a 
PDF document via 
Teams - Opdrachten
Follow the example letter (worksheet) 
and finish before the deadline!

Slide 15 - Slide

Slide 16 - Slide