Speaking

English class



01-11-22
By: Miss Soekhoe
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Slide 1: Slide
EngelsMBOStudiejaar 2

This lesson contains 11 slides, with interactive quizzes, text slides and 1 video.

Items in this lesson

English class



01-11-22
By: Miss Soekhoe

Slide 1 - Slide

Goals of today
At the end of this lesson, you know the dos and don'ts of making a phone call
At the end of this lesson, you can speak to a client on the phone

Slide 2 - Slide

How are you?
How was your fall vacation?
What did you do?

Slide 3 - Slide

Slide 4 - Video

Don'ts of a phone call

Slide 5 - Mind map

Dos of a phone call

Slide 6 - Mind map

How to open a phone call
1. Answer the call within three rings.
2. Immediately introduce yourself. 

Slide 7 - Slide

How to end a phone call
1. Thank them for calling/their time
2. Say something plesantry 
3. Let them hang up first 

Slide 8 - Slide

Juliet
Olive 
Jamie 
William
Veronica 



Slide 9 - Slide

Your turn!
Do the exercise given on the board

Slide 10 - Slide

The end
What did you think of this lesson?
Do you feel more prepared for your exam?

Slide 11 - Slide