M2.1 - At the gate and boarding IAS - lesson 5

Week 5 
 6 december
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Slide 1: Slide
LuchtvaartdienstverleningMBOStudiejaar 2

This lesson contains 20 slides, with interactive quizzes and text slides.

Items in this lesson

Week 5 
 6 december

Slide 1 - Slide

Program of today's lesson
  • Conversation text role plays;
  • Boarding call;
  • PRM;
  • Presentations PETC: OR, HV and KL;
  • Group 1: Selfstudy - assignment 3c - UM (channel M2.1 in Teams in folder Assignments);   Group 2: Roleplay - PETC;
  • Group 2: Selfstudy - assignment 3d - Carry on luggage (channel M2.1 in Teams in folder 
     
     Assignments); Group 1: Roleplay - PETC

Slide 2 - Slide

Practise a boarding call

Slide 3 - Slide

The abbreviation PRM stands for

Slide 4 - Open question

Types of PRM's

Slide 5 - Mind map

WCHS = WheelCHair no Steps
Passenger who need assistance in climbing stairs and who require a wheelchair or other assistance to move form the gate to the aircraft. 
WCHR = WheelCHair to Ramp
Passenger can't walk long distances and require a wheelchair or other assistance to move on the airport. Is able to climb stairs and move independently from the gate to the aircraft
WCHC = WheelCHair in Cabin
Passenger is unable to walk and needs constant assistance. An on-board wheelchair is required to get the passenger to the cabin seat. 

Slide 6 - Drag question

Slide 7 - Slide

Slide 8 - Slide


Presentations PETC: OR, HV and KL

Slide 9 - Slide

Slide 10 - Link

Hand in assignment stroller and PETC 
  • The students who did assignment 'Stroller' : hand it in in Cum Laude in
      folder 'Assignment 3a: Stroller'. 

  • The groups who did assignment 'PETC' : hand it in in Cum Laude in
       folder 'Assignment 3b: PETC'. 

Slide 11 - Slide

Role play : boarding a passenger and PETC at the gate

Slide 12 - Slide

Slide 13 - Slide

Group 1: Selfstudy UM 
Group 2: Role play PETC

Slide 14 - Slide

Group 1: self-study - 30 min
Assignment 3c: UM
- see channel M2.1 in Teams, download the assignment on your laptop;
- answer the questions and
- prepare a presentation up to maximum 5 minutes.

Three groups: TUI, Transavia and KLM

Slide 15 - Slide

Group 2: roleplay - PETC
  • In groups of three students;
  • One passenger with PETC, one PGSA and one observant;
  • You may use the conversation sheet PETC;
  • The observant gives feedback to PGSA (use rubric special
     passenger);
  • Change roles until everyone has been PGSA.

Slide 16 - Slide

Group 2: self-study - 30 min
Assignment 3d: Carry-on luggage
- see channel M2.1 in Teams, download the assignment on your laptop;
- answer the questions and
- prepare a presentation up to maximum 5 minutes.

Three groups: TUI, Transavia and KLM

Slide 17 - Slide

Group 1: roleplay - PETC
  • In groups of three students;
  • One passenger with PETC, one PGSA and one observant;
  • You may use the conversation sheet PETC;
  • The observant gives feedback to PGSA (use rubric special
     passenger);
  • Change roles until everyone has been PGSA.

Slide 18 - Slide

Slide 19 - Link

Homework
13 december '21
  • Read/learn conversations roleplays sheet 1
      up to 12;

  • Read Theme 3 and 4 in modulereader M2.1;

  • Presentations UM and carry-on luggage.

Slide 20 - Slide