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Welcome to class
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Slide 1:
Slide
Engels
MBO
Studiejaar 1
This lesson contains
11 slides
, with
interactive quizzes
,
text slides
and
1 video
.
Lesson duration is:
50 min
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Items in this lesson
Welcome to class
Slide 1 - Slide
This lesson:
- Voorkennis;
- Wanneer gebruik je Engels;
- Welke vaardigheden gebruik je;
- beroepssituatie uitoefenen.
Slide 2 - Slide
Slide 3 - Video
In what kind off situations do you need the English language?
-
- Check-in/check-out - Collecting data of the guests;
- E-mail; - When you need to use proffesional terms.
- Phone call;
- Social skills;
Slide 4 - Slide
Skills and Vocabulairy:
- Opening a converastion;
- Grammar skills;
- Clear articulation/understandable speaking;
- Formal vocabulary;
- Knowledge: Jargon.
Slide 5 - Slide
Taaltaak
General job: Front-office/ Hotel receptionist
Specific jobs: - Check-in/check-out guests;
Wide ranging details: - Opening the conversation and collecting data of the guests.
Dig deeper: How to handle complaints from your guests.
Slide 6 - Slide
What do you think is important when you check-in?
Slide 7 - Open question
Specific task: Check-in
What: You have to develop a case where you have to check in a guest;
How: In pairs;
Time: 30 minutes;
Help: Ask the teacher or help out each other;
Revenue: You know how to check-in a guest in the future in English.
Slide 8 - Slide
Do you feel you are able now to check-in a guest on your own?
👍
👎
Slide 9 - Poll
Write down the steps of the check-in process in your own words:
Slide 10 - Open question
Slide 11 - Slide
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