The Coca Cola Christmas missive is always somewhat formulaic, with the branded trucks driving fizzy drinks through the snow to the tune of Holidays Are Coming. It’s been roughly the same since 1995. But this year there’s something... off about it.That’s because this year’s advert was created with generative AI. If the smiles look fixed and freaky and the hands truly odd, it’s because they were hallucinated out of some computer. The polar bears are a particularly ironic touch, given that energy-hungry data servers required to make this ad probably directly contributed to melting ice caps.
Coca Cola has been embracing generative AI for a while. Last year the company launched Create Real Magic AI, a collaboration with OpenAI and Bain & Company that uploaded all the festive Coca Cola assets for people to play around with. But this year’s fully AI advert has gone down like a lead balloon with viewers. Turns out people don’t want to be served AI slop for Christmas.
Coca Cola did at least get the permission from real actors to use their likenesses, but that’s a far cry from actually casting and paying human professionals. Plus Santa doesn’t get his usual starring role, always staying out of shot. Probably because the AI made him look like some kind of eldritch horror.