G10 Increasing Productivity and Labour Productivity Review

• Business Studies
• Secondary Education

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Etisalat staff do not know how to use the new IT system. As a result, service is slow and the business is losing customers. Which is the best solution to increase productivity?

1. Use new technology
2. Provide staff training
3. Use automation

Ajman Travel agency uses printed paper to fill out application forms for customers. They also ask customers to pay in cash only. How can they increase productivity to provide service faster?

1. Use new technology.
2. Increase staff motivation.
3. Provide training to staff.

Which company has the highest productivity rate?
Apple produces 500,000 phones with 100 staff.
Samsung produces 450,000 phones with 70 staff.
Huwaei produces 500,000 with 75 staff.

1. Apple
2. Samsung
3. Huwaei

Apple 5,000

Samsung 6428

Huwaei 6,666

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