Objectives: Understanding how to write an effective letter of complaint
Understanding relative clauses, identifying them and using them correctly
Reading comprehension: being able to show you understand a text
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Slide 1: Slide
EngelsMiddelbare schoolvwoLeerjaar 6
This lesson contains 26 slides, with interactive quizzes and text slides.
Lesson duration is: 120 min
Items in this lesson
Weektaak VWO 6
Objectives: Understanding how to write an effective letter of complaint
Understanding relative clauses, identifying them and using them correctly
Reading comprehension: being able to show you understand a text
Slide 1 - Slide
Write a letter of complaint on
Assignment 3
Write of letter of complaint. You can complain about a faulty product you have purchased or poor service you have received. If you have had an actual bad experience and would like to get out your frustration in this assignment, go right ahead. Or you can be creative and invent something to complain about. You may even choose to complain about a nonsense product like a laser gun, time travel device, or automated homework completing robot. You may address your letter to a real company or just make one up. (100-120 words). You may want to check the grid on the following slide first.
Slide 2 - Slide
Structure email or letter of complaint
part 1
opening
When you do know the recipient's name: Dear Mr (or Mrs, Ms, Miss, etc.) Surname.
When you don't know the recipient's name:
Dear Sir/Madam,
part 2
introduction paragraph
In your first sentence draw the recipient’s attention to the matter you’re going to raise or discuss.
body paragraph(s)
Provide some detailed background information; describe the circumstances that resulted in your dissatisfaction. Then, expand on the effects and consequences the problem had—show what damage you’ve suffered.
final paragraph
In conclusion, you should state what your expectations are and when you want to receive an answer to your complaint.
part 3
the close
When you do know the recipient's name: Yours sincerely, When you don't know the recipient's name: Yours faithfully,
Type/write your name underneath your signature.
Slide 3 - Slide
Slide 4 - Slide
Below write your letter of complaint
Slide 5 - Open question
Revision
What do you know about the use of (in)definite articles?
Slide 6 - Slide
Write down 4 sentences entailing a(n) (in)definite article. Use the words given (one for every sentence). 1. carpenter, 2. uniform, 3. moon 4 education
Slide 7 - Open question
Relative clauses
Slide 8 - Slide
The importance of
punctuation
Slide 9 - Slide
Slide 10 - Slide
Slide 11 - Slide
Slide 12 - Slide
Slide 13 - Slide
Slide 14 - Slide
Reading: read the following 3 articles.
Choose from
exam vocab revision
studying grammar hand out
read theory
Slide 15 - Slide
Type here your summary of https://www.theguardian.com/tv-and-radio/2020/aug/03/john-oliver-schools-slavery-last-week-tonight-recap
Slide 16 - Open question
Type here your summary ofhttps://www.nytimes.com/2020/03/15/world/europe/coronavirus-inequality.html
Slide 17 - Open question
Type here your summary of https://bigthink.com/21st-century-spirituality/reading-rewires-your-brain-for-more-intelligence-and-empathy
Slide 18 - Open question
Which text did you pick to make questions with?
Slide 19 - Open question
room for question 1 + key and explanation (you made)
Slide 20 - Open question
room for question 2+ key and explanation (you made)
Slide 21 - Open question
room for question 3 + key and explanation (you made)
Slide 22 - Open question
room for question 4 + key and explanation (you made)
Slide 23 - Open question
room for question 5 + key and explanation (you made)
Slide 24 - Open question
Looking back. Please, let me know: 1. This week you've worked independently mostly. How do you feel about that? Do you like it better or not and why? 2. Are you satisfied about the way you work on English. Explain.