Week 14 -Les 2

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EngelsMBOStudiejaar 1

This lesson contains 39 slides, with text slides.

Lesson duration is: 50 min

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UNIT 5 - Orders are Orders

Week 14 - Lesson 2

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TO DO

20/20 Business English: Check exercise 15

Exercise 21 + 22

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Aims

After this lesson you should be able to ask two types of questions (yes/no- questions and wh-questions)

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Answers Exercise 15

1 You get two years’ guarantee / a two-year guarantee on all checkout equipment.

2 The guarantee is invalidated if the product is misused.

3 The guarantee does not cover glass parts / components.

4 Our service department can be reached 24/7 / is available 24/7.

5 Our after-sales service is free of charge during the first six months.

6 The guarantee is invalidated if you attempt to repair the product yourself.

7 Keep your sales slip with your guarantee card.

8 I am afraid that your guarantee expired a few months ago.

9 You can order parts straight / directly from the manufacturer.

10 Complete the guarantee card and return it as soon as possible in the enclosed, addressed

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