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Slide 1:
Diapositive
Engels
MBO
Studiejaar 1
Cette leçon contient
21 diapositives
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quiz interactifs
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diapositives de texte
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La durée de la leçon est:
60 min
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Éléments de cette leçon
Slide 1 - Diapositive
Which do you prefer?
British English
American English
Slide 2 - Sondage
Learn:
Grammar rules and use of English
Basic things to use for future job
A bit of both
Slide 3 - Sondage
Preparation task
Slide 4 - Diapositive
A proof that a delivery has been made.
A
an invoice
B
delivery confirmation
C
payment terms
D
an exception
Slide 5 - Quiz
The conditions of when a customer should make
payment.
A
delivery confirmation
B
a regulation
C
an extension
D
payment terms
Slide 6 - Quiz
When more time is allowed for something
A
an exception
B
a regulation
C
an extension
D
an invoice
Slide 7 - Quiz
To show someone you are grateful for something they
have done
A
to recognize
B
to understand
C
to appreciate
D
to fail
Slide 8 - Quiz
Now listen to the recording
https://learnenglish.britishcouncil.org/skills/listening/intermediate-b1/a-phone-call-from-a-customer
Slide 9 - Diapositive
Slide 10 - Diapositive
The delivery hasn't arrived yet
True
False
Slide 11 - Sondage
Andrea is having cash flow issues and needs a payment extension.
True
False
Slide 12 - Sondage
Andrea usually asks for an extension of the payment terms.
True
False
Slide 13 - Sondage
Andrea has a new order to place, even bigger than the last one.
True
False
Slide 14 - Sondage
Junko can extend the payment terms on the last order to 60 days.
True
False
Slide 15 - Sondage
Junko will send Andrea an email confirmation.
True
False
Slide 16 - Sondage
Put the sentences in the correct group.
Slide 17 - Diapositive
I am happy to help you
I think we can make an exeption this time
Tekst
You'd really be helping us
I appreciate your help
The customer says.
The supplier says
Slide 18 - Question de remorquage
I am not sure if I can do that.
I promise this won't become the norm.
Let me see what I can do.
I need a favour
The customer says
The supplier says
Slide 19 - Question de remorquage
Would you like to practice some more?
Go to:
https://learnenglish.britishcouncil.org/skills/listening/intermediate-b1
Slide 20 - Diapositive
How did you enjoy this lesson?
😒
🙁
😐
🙂
😃
Slide 21 - Sondage
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