ATL Communication: Give and receive meaningful feedback

ATL: Communication
Give and receive meaningful feedback
1. What is feedback?
2. What makes feedback meaningful?
3. Does good feedback depend on your culture?
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ATL: Communication
Give and receive meaningful feedback
1. What is feedback?
2. What makes feedback meaningful?
3. Does good feedback depend on your culture?

Slide 1 - Diapositive

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Feedback:
what is it?

Slide 2 - Carte mentale

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What makes good feedback?

Slide 3 - Carte mentale

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What makes bad feedback?

Slide 4 - Carte mentale

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Does good feedback depend on your culture and background?
Read pages 38 - 43 of Chapter 2: The many faces of polite - Evaluating performance and giving direct negative feedback from the book The Culture Map (Erin Meyer, 2016) in the following slide or on the Stream on MB.
Then complete the questions on the slides that follow.

Slide 5 - Diapositive

Provide students the pdf version of the chapter 

Slide 6 - Lien

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Where is Sabine Dulac from?
A
America
B
The Netherlands
C
France
D
The United Kingdom

Slide 7 - Quiz

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Where were Sabine's team members from?
A
America
B
The Netherlands
C
France
D
The United Kingdom

Slide 8 - Quiz

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Why was Sabine Dulac heavily criticised by her team members?

Slide 9 - Question ouverte

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What is the problem with 'constructive criticism'?
A
It's not the same in every country
B
It isn't useful
C
It is the same in every country
D
It is hard to give

Slide 10 - Quiz

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Name a time that you had 'too direct criticism' (be succinct!)

Slide 11 - Carte mentale

Give an extreme example such as:
  • giving a presentation and the teacher just said that I have an annoying voice 
  • wrote a text and the teacher said it belonged in the bin 
  • Feedback on the Yearbook and the only thing a student said was 'I don't like the cover'
Name a time that you didn't receive enough criticism (be succinct!)

Slide 12 - Carte mentale

Give an example such as:
  • teacher said I did well in the formative speaking, but then I did the same in the summative and didn't pass
Where is this type of manager from:
They wrap a positive message around a negative one
A
America
B
China
C
The Netherlands
D
France

Slide 13 - Quiz

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Where is this type of manager from:
They heavily criticise and give limited positive feedback
A
America
B
China
C
The Netherlands
D
France

Slide 14 - Quiz

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Where is this type of manager from:
They never criticise another person in front of others
A
America
B
China
C
The Netherlands
D
France

Slide 15 - Quiz

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'totally', 'absolutely' and 'strongly' are all types of...
A
upgraders
B
downgraders

Slide 16 - Quiz

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What do upgraders do, and which type of culture uses them?

Slide 17 - Question ouverte

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Identify three types of downgraders

Slide 18 - Carte mentale

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What do downgraders do, and which type of culture uses them?

Slide 19 - Question ouverte

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Slide 20 - Diapositive

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What does a British person mean when they say "Very interesting..."

Slide 21 - Question ouverte

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What does a Dutch person understand when they hear "Please think about that some more..."

Slide 22 - Question ouverte

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And so what about you?

Slide 23 - Diapositive

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Slide 24 - Diapositive

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Which type of feedback do you prefer?

Slide 25 - Question ouverte

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What do you like when receiving feedback? Let's decide as a class!

Slide 26 - Carte mentale

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C'est à vous !
Last week you wrote an autobiographical text. You're now going to give feedback to a classmate.
  1. Analyze your peer's text
  2. Check if it is according to the criteria
  3. Give meaningful feedback
You will then be able to edit your task according to the feedback given (I will also have a look).

Slide 27 - Diapositive

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