Appointments

• Engels
• MBO
• Studiejaar 4

Every day activities on the job

Appointments

What sentences were used in the video to make an appointment?

Customer:
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Employee:
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Make an appointment

Use the hand-out to make appointments
5 min

1. Fill your diary with at least 6 different customers

2. Make sure you book at least 4 different treatments

Competition - part 1:

Unfortunately, an important meeting has come up and you have to reschedule one of your customers.

Now reschedule:
1. Contact one of your customers  

2. Reschedule the appointment 

Competition - part 2:

Now, I can book an appointment as a customer

Yes, I think so

No, I cannot

Now, I can schedule an appointment for a customer

Definitely

I am not sure

I can now reschedule appointments if need be.

Yes, I can

No, I cannot

learnenglish.britishcouncil.org

learnenglish.britishcouncil.org

learnenglish.britishcouncil.org