Second year listening practice

• Engels
• MBO
• Studiejaar 2

Listening practice

Theme: Overbooking

Lesson aims

After today you …
… have watched a video about overselling.
… understand the meaning of overselling.
… have learned at least five new words that are related to business English.
… have shared your opinion about three discussion points with your classmates (while speaking English).
… have written your opinion in English on a discussion board.

Lesson aims

After today you …
… have watched a video about overselling.
… understand the meaning of overselling.
… have learned at least five new words that are related to business English.
… have shared your opinion about three discussion points with your classmates (while speaking English).
… have written your opinion in English on a discussion board.

Overbooking is?

1. When you pay more money for a ticket or room than necessary.
2. Accidental booking beyond capacity.
3. A branch of mathematics.
4. A business strategy using math.

Name some other businesses that overbook, besides airlines?

Overbooking strategies use ... to make predictions.

1. Analysis
2. Number theory
3. Statistics
4. Geometry

Do you think overselling airline tickets is okay?

What would you do if you were bumped off your flight?

What do you think an airline should offer customers who are bumped off the flight?