Transversal Skills in the Hospitality Industry

• Hospitality
• Further Education (Key Stage 5)

Transversal Skills in the Hospitality Industry

Learning Objective

At the end of the lesson, you will be able to explain how transversal skills are linked to the hospitality industry in a student-led coffee shop/cafe.

What do you already know about transversal skills in the hospitality industry?

Transversal Skills in Hospitality

Transversal skills are essential in the hospitality industry as they ensure efficient self-management, teamwork, professionalism, problem-solving, numeracy, digital literacy, and effective communication.

Self-Management

Self-management involves being organised, reliable, and taking responsibility for one's actions and tasks.

Working with Others

Working with others is crucial in the hospitality industry as it requires effective collaboration, communication, and teamwork.

Citizenship and Participating in Society

Citizenship and participating in society involve understanding and contributing to the community, respecting diversity, and practicing ethical behavior.

Work Professionalism

Work professionalism encompasses maintaining a positive attitude, dressing appropriately, being punctual, and providing excellent customer service.

Problem Solving and Decision Making

Problem solving and decision making involve identifying issues, analysing options, and making informed choices to overcome challenges.

Numeracy and Use of Data

Numeracy and use of data are essential for tasks like inventory management, budgeting, and analyzing sales data in the hospitality industry.

Digital Literacy and Literacy and Communication

Digital literacy and literacy and communication skills involve effectively using technology, understanding written information, and communicating clearly and professionally.

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.