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Quiz on Case 1
Welcome to English :)
I hope you are all doing well
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Engels
MBO
Studiejaar 1
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Welcome to English :)
I hope you are all doing well
Slide 1 - Diapositive
Today
-Introducing Case 1
-Understanding what you have to do for Case 1
Slide 2 - Diapositive
How was your vacation? Write in English what you did or how it was. :)
Slide 3 - Question ouverte
Case 1
Your semester video project.
This is your main grade for English. (Therefore, very important!)
Slide 4 - Diapositive
Take the next 5 minutes to Check the "case 1" assignment in Teams
-Go to "opdrachten" in Teams.
-Enjoy your coffee or tea and read over the assignment.
-Come back in 5 minutes and answer questions about the assignment.
Slide 5 - Diapositive
What do you have to make for Case 1?
A
A portfolio
B
2 Essays
C
2 Videos
Slide 6 - Quiz
Who is in the video?
A
You and another person
B
Just You
Slide 7 - Quiz
Who is the other person in the video pretending to be?
A
Your mom
B
A Hotel Guest
Slide 8 - Quiz
What are the two skills you practice in the videos?
Slide 9 - Question ouverte
How many steps should you include in your Check-In Video?
A
14
B
4
C
10
Slide 10 - Quiz
Slide 11 - Diapositive
How many steps are in "Handling a Complaint"
A
1
B
2
C
4
D
10
Slide 12 - Quiz
What are the 4 steps in "Handling a Complaint"
Slide 13 - Question ouverte
Handling a Complaint
1. Listen
2. Apologize
3. Solve
4. Thank
Slide 14 - Diapositive
Why do you think Case 1 is important to learn and complete?
Slide 15 - Carte mentale
Case 1- Why?
Case 1 is about learning how to do important hotel tasks, such as Checking-in, while using formal English.
These are realistic situations that you will experience during your internships.
Slide 16 - Diapositive
What we will work on this period
-Learning Hotel vocabulary
-Learning Formal English
-Lots of speaking practice.
Slide 17 - Diapositive
Do you have any questions?
Slide 18 - Carte mentale
Next Class we will:
-Review politeness and non-verbal communication skills from the Case 1 document
-Practice checking someone in with a partner.
Have a nice day :)
Slide 19 - Diapositive
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