Unit 4 - Leadership

• Engels
• MBO
• Studiejaar 3

Deze periode

Mondeling examens

Unit 4, 5 en 6, commerce 2

Simulise project 'Centre Parcs/Gofit'

Mondelingen

• spreken (presentatie van 4 - 6 min over een gegeven onderwerp)
• gesprekken voeren (gesprek met docent van 4 - 6 min)

2 weken voor je examen krijg je het tijdstip en de opdracht

planning volgt

Leadership

Unit 4

Qualities of a good leader?

Qualities of a good leader…

Good communication skills

Vision

Emotional intelligence

Motivation / coaching

Integrity

Commitment

Delegation

Humour and warmth

Good communication skills

If leaders aren’t good communicators,

they will never be able effectively to

motivate their staff and develop good working

 relationship

Vision

This is the ability to look beyond immediate concerns and focus on where the company, or department, should be in the future

Emotional intelligence

They need to have good Emotional

Intelligence (EI) in order to understand

and motivate their staff.

Motivation

Good leaders must also be able to understand what motivates people. This can include simple things likepraise (telling people they have done well), appreciation (saying ‘thank you’) and

Recognition (openly crediting an achievement).

Integrity 

Most commentators identify honesty and trustworthiness as an essential trait in any successful manager.

Commitment

This is both a commitment to excellence, but also to getting things done. Leaders need to be able to prioritize and do what they say they will.

Delegate

Good leaders delegate and empower others. They make it possible for others to take on more responsibility.

Humour and warmth

These are effective in most situations – leadership or not!

What kind of leadership is shown here?

What kind of leadership is shown here?

What kind of leadership is shown here?

Today's menu

Start up

Reading p 23

Reading 2 - hand out

TED talk: How I survived workplace bullying

Page 23

do assignment 1

Assignment 1

Good leaders … are a source of inspiration

work ………………………………………………….

encourage ………………………………………………….

ask ………………………………………………….

give ………………………………………………….

praise ………………………………………………….

develop ………………………………………………….

identify ………………………………………………….

Good leaders … are a source of inspiration

work as part of the team 

encourage all their staff to work towards the same goal

ask their employees' opinions

give their staff freedom to make their own decisions

praise people's achievements

develop staff so they do their jobs better than their managers

identify the potential of others

Read the handout

do the preparation exercise

read the text

do tasks 1 and  2

1. b
2. a
3. d
4. c
5. e
6. h
7. f
8. g

1. Gabriela's management style worked well with her team in Brazil but not with her team in Sweden

true

2. Gabriela's team questioned her proposals and her decisions because they didn't trust or respect her.

false

3. Gabriela was satisfied with her Swedish manager's way of dealing with her problem.

false

4. Gabriela found it helpful to talk openly with her team about the differences in their expectations.

true

5. Gabriela faced a problem with her Swedish team because her management style was old-fashioned and wrong for the modern world.

false

6. The author believes that people from high power distance cultures and low power distance cultures should never work together.

false

Answer the questions on the handout

1. She undertook 3 steps when she wanted the bullying to stop. What were the steps?
1.
2.
3.

2. What is the difference between a bully and a mistake?

3. Could you give an example of a ‘joke’ the people at her work had made?

4. She mentions more things she did to make the bullying stop/durable (coping strategy). How many more?

5. Why did she stay that long?

6. That is in the tool kit?

7. When do we get along a little bit better?