Cette leçon contient 22 diapositives, avec quiz interactifs et diapositives de texte.
La durée de la leçon est: 60 min
Éléments de cette leçon
Slide 1 - Diapositive
What did we talk about last class?
Slide 2 - Carte mentale
Slide 3 - Diapositive
How do we sell rooms?
How do we sell hotel rooms?
Websales (e-commerce)
What is important?
Speed (of booking)
User friendly
Good/appealing/intriguing lay out (short text, limited color palet and font)
Clear concept of the hotel
Slide 4 - Diapositive
Websales (e-commerce)
What is important content for the website?
1. speed
2. user friendly
3. Lay out (short text, font, color palet)
4. Hotel concept is clear/obvious
Slide 5 - Diapositive
Hotel concepts
''Design/representation of thoughts and mind''
1. Wellness hotel
2. Boutique hotel
3. Design hotel
4. Basic- and budget hotel
5. Luxury hotels
6. Sustainable hotel
Slide 6 - Diapositive
Slide 7 - Diapositive
Slide 8 - Diapositive
Slide 9 - Diapositive
What happens with a supply-driven arrangement?
A
Then the hotel itself compiles a package that they try to sell via the website.
B
Then the hotel proactively approaches guests from previous years by sending them the room offer.
C
Then the hotel compiles an offer and send this to a specific guest who asked for it
D
Then the hotel approaches guests from previous years by sending them the room offer on request (the guest
indicated to be interested in this during a previous visit).
Slide 10 - Quiz
Slide 11 - Diapositive
You receive a chat message on your hotel website from a marketing company that would like to supply you with promotional flyers for your ongoing promotion. This is a sample of a demand-driven offer.
Slide 12 - Sondage
Slide 13 - Diapositive
What does UVH stand for?
A
Uniforme Voorwaarden Horeca
B
Universele Voorwaarden Horeca.
C
Uniforme Voorwaarden Hotellerie
D
Universele Voorwaarden Hotellerie.
Slide 14 - Quiz
Slide 15 - Diapositive
What are the specific features of an allotment contract?
A
The risk for the sale lies with the hotel, there is a release date.
B
The sales risk lies with the hotelier
C
Tour operators gets room in option
D
Unsold stock can be returned free of charge
Slide 16 - Quiz
A risk of having a guarenteed contract, is that if you do not sell the rooms you will pay the debt as the supplier (the hotel) will charge you.