5.5

• Engels
• MBO
• Studiejaar 4

English 5.5

Complaints

Past Continuous / Past Perfect

Today

- Past continuous 

- 5.5 complaints

- Past Perfect

Past Continuous

Was or were?

I, he, she, it = was

We, they, you = were

Always write / say ''You were'' not ''You was''

I ___ walking down the stairs.

1. was
2. were

They ___ climbing over the wall.

1. was
2. were

You said you ___ working that day.

1. was
2. were

She ___ trying to help out.

1. was
2. were

Past Continuous

So we use:

- was or were

- verb (werkwoord) + ing

to create the past continuous.

I was teaching English yesterday. (to teach)

Julie ________ at three o'clock.
(to sleep)

The dogs ________ outside when I came home. (to play)

You ________ English yesterday.
(to study)

John ________ to the service desk.
(to walk)

English 5.5

Page 184

5.5 Complaints 

5.5 Complaints 

Page 184

Structure:

- Introduction: all the relevant information (order / item numbers, etc)

- Body: expectations (what does the sender expect?)

- Conclusion: a polite thank you

5.5 Complaints 

What to expect?

Texts about:

- poor services

- orders gone wrong

Past Perfect

had + past participle (voltooid deelwoord)

He had washed his hands before going out.

They had bought tickets in advance.

Page 187

Past Perfect

De Past Perfect geeft aan dat er iets plaats vond in het verleden (PP) voor dat er iets anders plaats vond in het verleden (PS).

After we had spoken, he gave me the company's number.

Before we entered, we had knocked serveral times.

Past Perfect

Fill in the correct form. Past Perfect or Past Simple.

Example:

- We had already eaten when John______

  (come) home.

- We had already eaten when John came

  (come) home.

1. I opened my handbag to find that I _______
(forget) my credit card.

2. I had known my husband for three years when we ________ (get) married.

3. We got home to find that someone _______
(break) into the house.

4. Jill had phoned Dad before she _______(leave) for her trip.

For next class

5.5 page 184-187

Exercise 1, 2, 3