Supply Chain Facilitation ch. 6 & 7

• Bedrijfseconomie
• WO
• Studiejaar 1

Match the correct dimension of quality to its description

Durability

The degree to which the product meets or exceeds certain operating characteristics

Presence of unique product characteristics that supplement basic functions

Length of time a product performs before it must be repaired

Length of product life or the amount of use one gets before a product deteriorates

The degree to which a product meets its design specifications

Features

Conformance

Performance

Reliability

Which of the following is not an official dimension of product quality?

1. aesthetics
2. responsiveness/ support
3. positive customer feedback
4. reputation

A ……..... working at Amazon is responsible for making strategic decisions regarding technology selection. Additionally, they design rigorous quality assurance tests and procedures to maintain high product standards throughout the production and delivery process. This entails identifying potential risks and implementing preventive measures to mitigate them, ultimately contributing to the consistent delivery of high-quality products to customers.

Which functional role belongs to the following description?

1. manufacturing/ operations manager
2. process engineer
3. product engineer
4. logistics manager

Which company department tends to focus the most on conformance quality?

1. marketing managers
2. design engineers
3. delivery compartment
4. operations personnel

What is often the major source of problems in operations processes?

1. Lack of training among employees
2. Inadequate technology and equipment
3. Insufficient funding or resources
4. variability in repeated activities

What do you consider most important when working in a organizational culture that is build around quality?

What is standard deviation?

1. a measure of variability of a population, data set, or distribution
2. a measure of quality of a population, data set, or distribution
3. a measure of sustainability of a population, data set, or distribution
4. all of the answers are correct

DFSS

DMAIC

takes place during development phase

takes place after product has launched

uses actual products and operational data

uses design engineering tools 

To attain certification to ISO 900 a company needs to be audited by an external, authorized party.

1. false
2. true

what are the advantages of the ISO 9000?

Types of Inventory

Items that are bought from suppliers to use in the production of a product.

Inventory that is in the produc- tion process.

Items that are ready for sale to customers.

 Maintenance, repair, and operating supplies.

MRO inventory

work in process inventory

raw materials and component parts 

finished goods inventory

7.3 Which of the following is not a formula to measure the inventory turnover ?

1. Cost of goods sold / Average inventory at cost
2. Net sales / Average total assets
3. Net sales / Average inventory at selling price
4. Unit sales / Average inventory in units

Example: suppose a firm has an anual cost of goods sold of $800 million and it's average inventory level is $120 million at cost.
Every how many day does the inventory get turned over?

For what does UP stand in the formula?

For what time of period is this model?

1. 1
2. 2
3. 5
4. As many as you want

Give an example of piece without the product cannot be delievered?

Which of the following are steps of the ABC analysis?

1. Determine annual usage/sales for each item
2. Determine the percentage of the total usage/sales by item
3. Rank the items from lowest to highest percentage
4. Classify the items into ABC categories