Meetings and negotiations

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Slide 1 - Diapositive



United States of America
Britain
Australia
Germany



Netherlands
France
Spain
China ( excluding Hong-kong)

Slide 2 - Diapositive

Slide 3 - Diapositive

  • Individualistic- anything goes unless it is restricted
  • Introduce informality immediately
  • They use humour whenever they can, even though the business partner fails to understand
  • They often lack patience and say provoking things “look at our generous offer”
  • Show immediate trust through ultra friendliness.
    "How are you my friend? 

Slide 4 - Question de remorquage

  • They arrive at meetings formally dressed
  • Surnames and formal introductions are used
  • Meetings are long and wordy
  • They do not present their demands at the beginning of the meeting
  • Suspicious of early friendliness in discussions
  • They believe they are intellectually superior to any other nationality
  • Can come across a bit arrogant 

Slide 5 - Question de remorquage

  • Your strongest weapon is humour, supported by a cool, laid-back approach
  • Be competitive but do not tread openly on others’ toes
  • When you wish to criticize, disagree or even praise, do it obliquely
  • Managers usually are considered one of the team but maintain a slight distance
  • They like orders to be given in the form of suggestions and hints. “Perhaps we might try to”
  • Apologize frequently 

Slide 6 - Question de remorquage

  • Show willingness to be “one of the mates”
  • Cut the red tape at every opportunity
  • Roll up your sleeves and help to move tables
  • Business is often mixed with social activities
  • Moderate swearing is not taboo
  • Avoid criticizing anyone for not dressing smartly. They love informality

Slide 7 - Question de remorquage

  • Arrive at meetings well dressed
  • Hierarchical seating and order of speaking
  • Arrive well informed and they expect you to be also
  • They have thought over possible counter arguments and have their second line ready
  • They believe they are more efficient than others
  • They like to go over details time and time again. Wish to avoid misunderstanding
  • Do not introduce jokes. Business is business
  • Well structured meetings. Each member speaks about his/her specialty

Slide 8 - Question de remorquage

  • Proposals are rather vague at the beginning
  • They are more interested in you than in your goods
  • You have to show you have a heart and that you do not take everything seriously
  • Accept physical closeness, tactile behaviour, back slapping etc.
  • They “feel” situations rather than analysing them logically. My grandfather did business with your grandfather might be a very valid argument
  • Do not confuse mañanabehaviour with laziness. If late deliveries cause problems, ask them to help you out on a personal level.

Slide 9 - Question de remorquage

  • Mutual help and dependence are general goals. Confrontation is rare and not desirable
  • Meetings start on time in a rather formal atmosphere, which relaxes gradually as people get to know each other better
  • Personal questions about health and family are normally avoided
  • Adapt well to informality of other cultures
  • Practical and seek compromise
  • Enjoy a conflict debate

Slide 10 - Question de remorquage

  • Mutual help and dependence are general goals. Confrontation is rare and not desirable
  • Meetings start on time in a rather formal atmosphere, which relaxes gradually as people get to know each other better
  • Personal questions about health and family are normally avoided
  • Adapt well to informality of other cultures
  • Practical and seek compromise
  • Enjoy a conflict debate

Slide 11 - Question de remorquage

  • Seating will be according to a hierarchy
  • Senior man must be shown great respect and attention at all times
  • Meetings are principally for information gathering. Real decisions are made elsewhere.
  • Pace of negotiations is very slow and repetitious
  • Politeness is observed at all times. Confrontation and loss of face must be avoided
  • Decisions have a long term orientation
  • Dislike eagerness to sign a contract

Slide 12 - Question de remorquage