Hotelchains & Hotelstars

• Engels
• MBO
• Studiejaar 1

Where in the Netherlands will you find the cleanest hotelrooms?

1. Den haag
2. Amsterdam
3. Rotterdam
4. Utrecht

Bron 2014 (verouderd) 

Which hotel offers a Rolls-Royce chauffeur service?

1. Het Laucala Island Resort, Fiji
2. Royal Penthouse Suite in het Hotel President Wilson; Genève, Zwitserland
3. Burj Al Arab

What is the name and location of the world's first underwater hotel?

1. Jules Undersea Lodge in Key Largo, Florida
2. Crescent Hydropolis in Dubai
3. Poseidon Undersea Resort in Fiji

A- Guest most scuba dive to get there 

With an interioir of about 5,500 square meters, the world's largest ince hotel is located where?

1. Quebec, Canada
2. Jukkasjarvi, Sweden
3. Kirkenes, Norway

Which objects are most polluted in a hotel room

1. Toilet and sink
2. remote control, telephone and light switch
3. Doormat and doorknob

During this 4 weeks 

1; Hotelchains 

2; Presentations  In English   

3; Research your hotel

4; Goal oriented Learning

5; Learning Cards

We'll cover Theory

We will do assignments in Bwizr

Role playing

Generel assignments

evaluate how things are going in the workplace. Your are stationed at diffrent hotels, you can learn from each other. 

What is a hotelchain?

A hotel chain is a company that operates several hotels under the same name.

Sometimes a hotel chain has multiple hotel names-chains in various price ranges.

Apart from the name, many more things are often the same in order to have the same appearance and service fort he guests.

When you as a hotel join a hotel chain you will have financial benefits. Like furniture, staff clothing, and products can be purchased in larger amounts and are therefor cheaper. The main reason to work under one name is it’s fame. Travelers all over the world will recognize the name and know what service level it represents.

Characteristics of a hotel chain

All hotels offer the same:

• Ambiance / atmosphere
• Hospitality
  
• Quality
  
• Service

Several hotel chains

1. International hotel chains
   
2. Exclusive hotel chains
   
3. Dutch hotel chains
   
4. Other hotel chains

Sofitel: 5 star luxery hotel; Indulge in modern luxury and French art de vivre 

Premium: Moven Pick; We know small gestures can make all the difference. So we do ordinary things in an extraordinary way ; Phylosophie - 4 starr comfort. Business. In Europe, Leisure in Asia. 

Economy  good value for money

Which other International
Hotel Chains can you mention?

Mariott

Renaissance

Sheraton

Le Meridién

Westin

Radisson SAS

Mövenpick

Hotel chain Exclusive Hotels

• Old attractive buildings; Castles, Monasteries, etc
• Personal service
  
• High level of hospitality

https:

Chain Relais and chateaux they are difiened with culinair cooking and mostly with a miscelin star.

Dutch Hotel chains 

Bilderberg hotels: each hotel has its own style and design.

Eden hotels: centrally located in major cities

Fletcher hotels: authentic style and atmosphere

Hampshire hotelgroep: Guestfriendly

Amrath hotels: High comfort and service level 

Van der Valk: family business 

What are their target groups? 

Business guests

High segment, high demands, allot of  money

to spend, and are often frequent guests = repeat guests

Leisure guests

Focussed on recreation, entertainment, price sensitive, rely on reviews 

Other Hotel Chains 

The name of the hotel is linked to a theme, facility, location or target group.

 

Bath hotel, forest hotel, budget hotel, outdoor hotel, sports hotel, golf hotel, spa hotel, estate hotel, park hotel, art hotel, theater hotel

Example: Thermae 2000, the Efteling Hotel, the smallest hotel

https:

Why should you join a hotel chain as a hotel?

Benefit from worldwide renown/fame and

quality of the company

Search your hotel chain 

1; Describe the hotelchain in max 5 sentences

2; Who is the mother hotel chain or is there a mother hotel chain? 

3; Which labels do the mother hotel have?

4; in which comfort class are all the labels and where does your hotel chain/label stand? 

A hotel chain is a company that operates several hotels under the same name.

Sometimes a hotel chain has multiple hotel names-chains in various price ranges.

what did you not like about the presentation?

How do you give a good presentation?

What do you pay attention to? 

What are you doing? 

What is important 

The criteria for a good presentation are? 

You will be asessed by your peers on your given criteria. 

The assignment - The presentation 

• Who or is there a mother company- the mother hotel chain

o Which other labels are under the mother company

o Show us where your label is situated in an organizational chart

• Introduce your label

o Tell something about the history of the label

o Where do we find hotels that run under the same label

• Let us feel the ambience of your label

o Show us different hotels that work under the same label and show us what they have in common. How can you tell that they are working under the same label?

• What is the service level of the label?

o What do the people wear?

o What kind of hospitality do they offer?

o How do they train their personal?

o Which courses do the label offer?

• Give an description of your hotel

o Hotel Facility’s

o Tel us the Unique selling Point of your hotel

• The restaurant (s)

o What type of restaurant is it?

o What do they serve? 

o What is the capacity

o Who are the customers?

What have we done?

What did you learn?

Next week?