ILM L3 - Skill Up - The Communication Process - Session 2

• Leadership
• Higher Education (degree)

https://www.123test.com/disc-personality-test/ 

What was your most dominant personality factor?

Did you feel this was accurate? And why?

Compliance

Blue personality type as they are detail orientated. 

Those with Compliance traits are detail-oriented, systematic, and methodical. They focus on precision and quality in their work.

Influence

Yellow personality type. 

Everything is exciting and about having fun. 

People with influential traits are typically sociable, outgoing, and enthusiastic. They excel in interpersonal relationships and communication.

Steadiness

Green personality, they really care about people and remember to ask about their families or friends.

Steadiness traits are associated with a calm, patient, and cooperative nature. Individuals with these traits value stability and are excellent team players.

Dominance

Red personality types.

Individuals with dominant traits tend to be assertive, decisive, and results-oriented. They are often seen as confident and competitive.

Divide into six groups.
Three groups will investigate written communication.

Three groups will investigate oral communication.

Detail advantages and disadvantages of each communication method.

Non verbal communication can complement verbal communication such as looking happy when saying you are happy. It can reinforce verbal communication such as looking angry when telling your children off. It can substitute verbal communication such as nodding your head to indicate yes rather than actually saying yes. And it can contradict verbal communication like when a woman says she is fine but her body language clearly indicates that she is not fine.

https://open.lib.umn.edu/communication/chapter/4-1-principles-and-functions-of-nonverbal-communication/

https://brandmentions.com/wiki/Why_is_Feedback_Important_in_Communication

https://www.ennova.com/en/resources/blog/ex/feedback-is-the-key-to-success#:~:text=Without%20feedback%2C%20communication%20is%20nothing,has%20interpreted%20the%20message%20correctly.

Transactional Analysis (TA) is a psychological theory and method of communication developed by Eric Berne in the 1950s, focusing on understanding human interactions and behaviour. It is based on the concept that individuals operate from three ego states: Parent, Adult, and Child. These ego states influence how people think, feel, and behave in their relationships and communication. TA provides tools to analyse and improve interactions by identifying the ego states involved, fostering effective communication, and resolving conflicts. It is widely used in therapy, education, and organisational settings to enhance self-awareness, personal growth, and interpersonal effectiveness.