Cette leçon contient 18 diapositives, avec quiz interactifs, diapositives de texte et 1 vidéo.
La durée de la leçon est: 30 min
Éléments de cette leçon
Welcome
English
Listening B1
Slide 1 - Diapositive
The listening and reading exam is at level
A
A1
B
A2
C
B1
D
B2
Slide 2 - Quiz
Slide 3 - Vidéo
Welcome
English
Listening B1
Slide 4 - Diapositive
Today
we'll learn to understand a customer call.
Slide 5 - Diapositive
proof that a delivery has been made
the condition of when a customer should make payment
when more time is allowed for something
an official or organisational rule
a document which shows how much a customer has to pay
when something doesn't follow the usual rule
to show someone you are grateful for something they have done
the timing and amountof money comingin and going out of a company
an exception
payment terms
an invoice
an extension
delivery confirmation
cash flow
a regulation
to appreciate
Slide 6 - Question de remorquage
Slide 7 - Diapositive
Phone call
Slide 8 - Diapositive
The delivery hasn't arrived yet
A
true
B
false
Slide 9 - Quiz
Andrea is having cash flow issues and needs a payment extension.
A
true
B
false
Slide 10 - Quiz
Andrea usually asks for an extension of the payment terms.
A
true
B
false
Slide 11 - Quiz
Andrea has a new order to place, even bigger than the last one.
A
true
B
false
Slide 12 - Quiz
Junko can extend the payment terms on the last order to 60 days
A
true
B
false
Slide 13 - Quiz
Junko will send Andrea an email confirmation.
A
true
B
false
Slide 14 - Quiz
Listening task
Introduction
Some dishes have the taste of our childhood. Cooking is not only about nutrition, but also about culture. But some traditional recipes are being lost. We talk about one woman’s quest to preserve the food culture of her native Ghana in west Africa, and teach you related vocabulary along the way.