Sales Assistant + Important Vocab

• Engels
• MBO
• Studiejaar 1

The Sales Assistant

in the store/ shop

Let's get to know: the Sales Assistant

greet customers

check the products

answer questions

display the products

The Sales Assistant

Discuss with the class what a sales assistant does exactly. What does their day look like? What sort of tasks?

Specifically ask for tasks that relate to displaying or presenting products or merchandise.

Do you sometimes have to do

the inventory as a sales assistant?

= de voorraad

Let's see how many you already know...

When you don't know a word, try
to describe it...

You are not a dictionary  ;)

winkelwagen

mandje

schappen

vakkenvullen

klant

(cadeau)tasje

winkelverkoper

etalage

verpakking

merk(naam)

accessoires/ decoratie

trolley

basket

shelves

stocking shelves

customer

(gift) bag

sales assistant

shop window

/ display

packaging

brand(s)

accessories / decorations

Talking to a customer

You will hear a few sales assistants talking to a customer.

• Listen to the clip. It will be played twice.
• Fill in the gaps
  on your worksheet.

'fill the gap' exercise

Worksheet uploaded in Teams - Engels sectie  -Lease Material  -Commercial Interior

In the morning, when the sales assistant .1.......... at the store, they have a bit of an idea of what their .2............  will look like. They might start the day off with checking the inventory in the .3............... After that, a walk through the shop, to .4.............. if there is any merchandise that needs re-stocking.
The sales assistant might be asked to present the store's products in a nice .5.............., or they have to .6............. new items. All the while, .7............. can walk up to them and ask all sorts of .8................ It can get really busy so you have to keep focussed!

- stockroom - questions - hours - check - friends - arrives - throw away  - price-

 - office - display - leaves - problems - shelves - customers - day -

Fill in the gaps:

In the morning, when the sales assistant arrives at the store, they have a bit of an idea of what their day will look like. They might start the day off with checking the inventory in the stockroom. After that, a walk through the shop, to check if there is any merchandise that needs re-stocking.
The sales assistant might be asked to present the store's products in a nice display, or they have to price new items. All the while, customers can walk up to them and ask all sorts of questions. It can get really busy so you have to keep focussed!

- stockroom - questions - hour - check - friends - arrives - throw away  - price-

 - office - display - leaves - problems - shelves - customers - day -

Fill in the gaps:

What are some

you learned today?

You can have students write these down on a post-it.

What did you think about today's class?

😒🙁😐🙂😃