week 20 of 21 Engels telefoneren

• Engels
• MBO
• Studiejaar 1

Welcome

Finish the following sentences

I had a great weekend because............................

I didn't have a great weekend because...............

Finish the sentences

These are the things I did last weekend: 1-....................

                                                                                2-.......................

These are the things I didn't do last weekend: 1-................

                                                                                      2-..............

What are we going to do?

*Telephone calls

*What do you need?

*Numbers *Alphabet

*Practice

*Nu Engels book B

Heb je op stage al eens een gesprek in het Engels gevoerd? Ja/nee? Waar ging dit over?

Vind je het voeren van een Engels gesprek met een klant lastig? ja/nee Wat maakt het lastig voor je?

Telephone calls

Wat moet je weten om te telefoneren in het Engels???????

*Overleg 3 minuten 

*Bedenk 3 dingen

telephone calls

Wat moeten wij zoal weten ??

*standaard zinnen        *memo

*rustig spreken----- *getallen

* spellen alfabet

 *duidelijk spreken --------------------------*vriendelijk zijn

Opening a call: 

Finish the sentence

1-Good............................

2-....................speaking

3-How............................?

Ending a call: Finish the sentence

       1-Do you..................?

             2-Thank you for...........?

 3-G.......................

Standaard zinnen:

1-wachten =Hold the line, please

2-herhalen= Can you repeat that,please?

3-boodschap aannemen= Can I take a message?

4-Bellen over= I'm calling about....

5-Vraag= I have a question about......

6-Doorverbinden= put through

I will put you through to Mr......

7- terugbellen= call back

I will call you back

1-Practice the numbers

2-Write down a number and..

John: 06-21535790

Mariam:06-5453518

Jarno:06-33456987

Julie:06-32558787

Mo:06-32546667

Dunia:06-74109903

Masha:0677889900

Practice the letters

Spell your neighbour 5 cities and check if they are right. Take turns!

to wait to speak to someone on the phone

1. put somebody through
2. voicemail
3. hold the line
4. ring

Doorverbinden

1. link you to
2. connect you with
3. send you to
4. put you through

Wat zeg je wanneer iemand in gesprek is?

1. I'm afraid the line's busy
2. I'm afraid the line's in conversation
3. I'm afraid the phone's busy
4. I'm afraid the line's calling

Which sentence is the tanslation of:
Blijf even aan de lijn

1. Stay on the line
2. Just hold the line a minute
3. Hold on the line
4. Stay a little on the line

De receptioniste zegt: Thank you, Miss Bell; Please hold the line, I will put you through. Wat is jouw respons?

1. Ok
2. Je zegt niets.
3. All right, thank you!
4. No music, please!

What is a memo?

1. letter
2. short message
3. email
4. post it note

NU Engels Book B

Make exercise 1 and 2 (page 27+28)

How was your weekend?

QUESTIONS???

Vragen maken :

1-Do/does+ hele werkwoord

*Werk je in een winkel?=

 Do you work in a shop?

*Werkt hij in een garage?=

Does he work in a garage?

 

2-To be= am/are/is

(was/were)

Are you hungry?

Is she 18 years old?

3-Hulpwerkwoord(could,would may, can, must....enz.

*Kan ik U helpen?=

Can I help you?

ontkenningen/negatives

Ontkenningen

DO:   I work in an office=> I ...........work in an office       

DOES:  He eats chocolate=> He...................chocolate   

HAVE/HAS: He has a nice car=> He................a nice car

Hulpwerkwoord(bv can,could, must, may, will,...)           

I can drive a car=>I.................drive a car

Nu Engels Book B

Make exercise 3 in your book.

Make the extra grammar online in 9.1(start up online NU)

Make a telephone conversation

1-Make: exercise 5 page 30 book B

*work together with another student

2-Make: exam exercise page 30(speech cards)

*work together with another student 

       *student A:page 30   *student B page 172