5.1 Appointments

• Engels
• MBO
• Studiejaar 2

places where you need to make an appointment

Which time & date is right?

1. Thursday, March 7th 2021
2. wensday, februari 13nd 1985
3. saterday, 24rd of april 1998
4. Tuesday, 21st of June 2020

Write down your date of birth

You have a 'broken tooth'. Write a short mail to ask for an appointment with the dentist.

Exercises 5.1

1, 3-5 + Exam Exercise

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Check Exercises 5.1 

1, 3-5 + Exam Exercise

PRACTISE APPOINTMENTS

1. CUSTOMER/CLIENT/PATIENT

• GIVE NAME & DETAILS
• SAY YOU WANT AN APPOINTMENT
• EXPLAIN WHY YOU NEED AN APPOINTMENT
• CHOOSE OPTION FOR APPOINTMENT DATE+TIME
• THANK ASSISTANT AND SAY GOODBYE

2. RECEPTIONIST/ASSISTENT/SERVICE EMPLOYEE

• ANSWER CALL (DAY/OFFICE/NAME/HELP)
• ASK FOR REASON CALL
• ASK REASON FOR APPOINTMENT
• GIVE DATES FOR APPOINTMENT
• REPEAT DATE & TIME 
• SAY GOODBYE

Continue with 5.2 Invitations