KLAGEN

• Engels
• Middelbare school
• mavo
• Leerjaar 2

Negotiate, debate and complain

(Onderhandelen, debatteren en klagen)

Goal:

Today we will learn to negotiate, debate and complain in English. 

We will also practice doing things TOGETHER and staying FOCUSED during the lesson

Today we will learn to negotiate, debate and complain in English. 

We will also practice doing things TOGETHER and staying FOCUSED during the lesson

Which words do you know in English to complain or disagree with someone?

What does "That's unfair" mean?

Why do you think someone might want to complain?

1. They are not satisfied
2. They want attention
3. They are unhappy in general

What can you do when you are not satisfied with something to get the best possible outcome?

When you are debating with someone, what is a good way to present your argument?

1. get angry, scream, don't listen to them, ignore them, use foul language.
2. Stay calm, listen to the other person, speak respectfully.

What are good strategies to negotiate with others?

USEFUL VOCABULARY

Dutch	English
aanmelden bij de balie
red card
eerste waarschuwing
let op je taal
dat was niet mijn bedoeling
het zal niet meer gebeuren

register at the desk

rode kaart

first warning

watch your language

I didn't mean to

It won't happen again