BV3 lesson 14 Email: Negotiating with external partners

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Slide 1: Diapositive
EngelsMBOStudiejaar 4

Cette leçon contient 19 diapositives, avec diapositives de texte.

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Slide 1 - Diapositive

Cet élément n'a pas d'instructions

Slide 2 - Diapositive

Cet élément n'a pas d'instructions

Terms
meaning
To
1. Primary recipients-ontvanger(s) - FYA.
2. All recipients are visible to all other recipients.
CC
A copy of the email is sent and the emailaddress is visible - FYI.
BCC
A copy of the email is sent and the emailaddress is not visible to others.
Subject
Short summary of contents
Attachment
A file, such as an image or document, that is sent along with the email.

Slide 3 - Diapositive

Cet élément n'a pas d'instructions

Lay out email
Introduction: why am I writing this email?
 

Body: information about ...

Conclusion: Please let me know if you have any questions.
Thank you in advance.
Thank you for your consideration.

Slide 4 - Diapositive

Cet élément n'a pas d'instructions

Greeting and closing 

Formal

Dear Sir/Madam,
Dear Mr Rocks,
Dear Ms Rocks,

Yours sincerely,


Informal

Hi Ben,
Dear Kate,


Bye, 


Slide 5 - Diapositive

Cet élément n'a pas d'instructions

Template
From :
To :
CC :
Subject :

Mail itself : 

Slide 6 - Diapositive

Cet élément n'a pas d'instructions

Information and attachments

Slide 7 - Diapositive

Cet élément n'a pas d'instructions

Word order
In pairs
Make a sentence.
Pay attention to the right word order.
Wie
doet
wat
waar
wanneer

Slide 8 - Diapositive

Cet élément n'a pas d'instructions

Information
Full stop
A comma
Apostrophe

Slide 9 - Diapositive

Hand out pages 30 and 31 from Email English. 
M.I.N.T.S
Capital letters.

Slide 10 - Diapositive

Hand out pages 30 and 31 from Email English. 
Asking for action

Will you check to see if...?
I have a couple of questions. 
Can you do me a favour and find out?
I know you're busy, but I'd really appreciate your help. 
I will take care of....if you can handle...
Would you be willing to....?
Taking action
Of course, I'm pleased to help.
Of course, I'll do it right away.
Let me look into this and I'll get back to you asap.
Leave it with me. I'll sort it out and get back to you.
Below are my suggestions. Let me know what you think.
Let me know if there's anything else I can do. 

Slide 11 - Diapositive

Cet élément n'a pas d'instructions

Slide 12 - Diapositive

Cet élément n'a pas d'instructions

Format
Date: dag/maand/jaar (voluit)
To:​ naam/namen ontvanger
From: naam van jou/bedrijf
Subject: korte titel met inhoud bericht



Slide 13 - Diapositive

Cet élément n'a pas d'instructions

Shall - I and we 
Will - for the rest
Shall I give you a hand with this?
I wouldn't do that if I were you!







Modal verbs

Slide 14 - Diapositive

Cet élément n'a pas d'instructions

Exercises
Do exercises A and B.





Slide 15 - Diapositive

Hand out pages 40 and 41 from Email English.
Answers

Slide 16 - Diapositive

Cet élément n'a pas d'instructions

Exercises
Complete the sequence of emails.
Exercise C.






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5:00

Slide 17 - Diapositive

Cet élément n'a pas d'instructions

Answers
Exercise C

Slide 18 - Diapositive

Cet élément n'a pas d'instructions

Casus 
Write a correct request for new security material.
Name three items you need for your team.
Use the correct information in your email. 
Do this in write&improve.

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10:00

Slide 19 - Diapositive

Cet élément n'a pas d'instructions