Unit 2 - Jobs in Tourism - les 1

• Engels
• MBO
• Studiejaar 1

Unit 2 - Jobs in Tourism

Unit 2 - Jobs in Tourism

things to do:

1. Start
2. Todays Aims
3. Introduction video
4. 3. Today's Learning goals
5. 4. Unit 2 - Jobs in Tourism
6. 5. Different exercises
7. 6. Reflect
8. 7. Fast Forward

Todays aims

• Read about working conditions in the tourism industry
• Listen to tourism professionals talking about their jobs 

• Discuss the qualities and skills needed for a career in tourism

Let's talk

What would be your dream job in Hospitality?

The truth about working in Tourism...

Read the article on p. 16

1. Write down the advantages and disadvantages 

of working in the tourism industry

2. Match the expressions with their opposite

3. Match the jobs in the box with the correct sector of the tourist industry.

Exercise 1

Advantages

interesting and varied work

people-focused

opportunity to meet and help people

every day is different

flexibility of hours

on-the-job-training

fast promotion

possible long-term-career

Disadvantages

seasonal work

short-term contracts

hard and long working hours

temporary option

working shifts and weekends

low-paid at the start

Exercise 2

1. part-time

2. temporary

3. low-paid

4. long-term

5. seasonal

6. shifts

Exercise 3

1. Food and Beverage: restaurant manager, waiter

2. Accommodation: concierge, hotel receptionist

3. Transportation: flight attendant, pilot

4. Recreation and entertainment: entertainer, outdoor adventure guide

1. Listen to three tourism professionals talking about their job.

4. Match the qualities and skills in the box with each person.

5. Complete the job descriptions with the words in the box

Personal Qualities and Skills

Exercise 4

1. travel agent: organized and communicative

2. flight attendant: customer-focused and efficient

3. tour guide: energetic, enthusiastic and entertaining

Exercise 5

1. customer service

2. sales

3. IT

4. Communicator

5. Team

6. First aid

7 Passion

8. Fun

9. Organizational

 Who has the best job? And Why?

Salaries and working conditions

Tourguide

• salary: low ($23,000) but good tips from

customers

• working conditions: long working hours (14–15

hours/day); travel to exotic locations for free;

meals, accommodation, and transport are free; good

tips 

Flight attendant

• salary: good (over $38,000) – can increase by

$3,000–$8,000 a year by doing extra flights

• working conditions: flexible working hours;

discounts on flights

Travel agent

• salary: low (over $30,000)

• working conditions: long hours (40 hour weeks);

good benefits

The skills for the job ...

• Answer the questions of exercise 7

• In pairs, compare your answers

Today's goals

• Read about working conditions in the tourism industry
• Listen to tourism professionals talking about their jobs
• Discuss the qualities and skills needed for a career in tourism

Homework

Exercise 8 on p. 13

Complete the expressions. Look at the audio scripts on p. 118 and check your answers.

A day in the life...

1. Complete the descriptions about hotel jobs 

with the correct job title.

What other hotel jobs can you think of?

Exercise 1

1. food and beverage manager

2. front office manager

3. hotel receptionist

4. executive chef

5. executive housekeeper

other jobs: general manager, bell boy, sous chef, waitress, sales manager, accountant, pool attendant, etc..

A day in  the life

2. Read the text about Nathan Wilson, what is his job?

3. Read the text again and complete Nathans profile

Exercise 3

1 twelve front office staff

2 shifts

3 guests

4 corporate clients

5 hospitality 

6 prep cook

7 sous chef 

8 executive chef

9 cooking and travel

10 to become a General Manager of one of the

Bouvier Hotels and work abroad 

Buffer exercise

Look at the grammar box on p19.and extra info on p 112 and 113

Present Simple

- To talk about facts and situations that are always or  usually true

We specialize in city tours

- To describe routines, habits, actions or situations that happen all the time

She works every day.

Present Continuous

- To describe activities that are happening now

Jane is talking to her classmate

- To describe temporary activities, often with time expressions

We are studying English for Tourism this year

use the correct form of to be + verb in the -ing form

10 Questions Game

Reflect

1. Read about working conditions in the tourism industry

2. Listen to tourism professionals talking about their jobs

3. Discuss qualities and skills for a career in tourism

Fast Forward

Professional Skills 

Language task - Writing a cover letter