On the phone

• English
• Secundair onderwijs

On the phone

On the phone

Did you remember to ... the manager and arrange a meeting?

My _____ is 555-8742.

When I called him, he was already talking on the phone with another person. The phone was _____.

I'm sorry, but John isn't here right now. Can I take a _____?

Another way to say "cell phone" is _____.

Did you hear the phone _____?

The _____ for Australia is 61.

I can hear the phone ringing. I should _____.

Ms. Green? I'm sorry, but there's no one here by that name. I think you have the _____.

First, call Mr. Smith at this company phone number. Then dial 459. It is his _____.

What does it mean if someone says, "The line is busy"?

1. the phone is broken
2. the phone has been disconnected
3. someone called the wrong number
4. someone is using the phone

Which of the following words best describes a caller?

1. person
2. place
3. machine
4. money

Which of the following things can a person dial?

1. a phone line
2. a phone call
3. a phone number
4. a phone book

Which of the following words best describes a dial tone?

1. sound
2. number
3. person
4. place

When do most people hang up the phone?

1. before they make a phone call
2. after they finish talking on the phone
3. when they are talking on the phone
4. when they answer the phone

Which of the following things do you have to do when you are on hold?

1. pay money
2. wait
3. make a local call
4. say "Hello"

Which of the following things should you recharge?

1. a mobile phone
2. a prank call
3. a missed call
4. all of the above

What is the caller's name?

1. Jack Welbeck
2. Mike Welbeck
3. Mike Wells
4. Walter Wells

What does Julie ask the caller to do?

1. call back later
2. leave a message
3. to hold on
4. to spell his name

What is the problem with the shipment?

1. it's been delivered
2. it's engaged
3. it's lost
4. it will arrive late

What is in the shipment?

1. desks
2. desks lamps
3. desks and lamps
4. desks, lamps and chairs

When will the order arrive?

1. next Thursday
2. next Tuesday
3. next Friday
4. next month

What does Mike Welbeck want Ms Jackson to do?

1. call him
2. leave him a message
3. give him her number
4. to take his message

Good morning, Global Furniture, Julie speaking. How DO-MAY-WILL I help you?

I’d like to SPEAK-PHONE-CALL to Sue Jackson, please.

WHOSE-WHO'S-WHO calling, please?

I'm afraid the line's BROKEN-ENGAGED-OCCUPIED.

Good morning, Chic Boutique. _____ help you?

1. How can
2. Please may I
3. How may I
4. Can I please

I'd like _____ to Mr Morgan, please.

1. speak
2. speaking
3. to speaking
4. to speak

CALLER: I'd like to speak to Mr Morgan, please.
RECEPTIONIST: _____, please?

1. Who calls
2. Whose calling
3. Who's called
4. Who's calling

CALLER: This is John Wright from IFS.
RECEPTIONIST: Sorry, I _____ your name.

1. didn't catch
2. don't catch
3. can't catch
4. didn't catched

Could you _____ Mr Morgan, please?

1. pass me
2. put me through
3. put me through to
4. pass me through

CALLER: Could you put me through to Mr Morgan, please?
RECEPTIONIST: I'm afraid the _____.

1. line's used
2. line's occupied
3. line's engaged
4. line engaged

RECEPTIONIST: Can I take a message?
CALLER: _____ him to give me a call?

1. Would you please ask
2. Would please you ask
3. Please you would ask
4. Would you ask

CALLER: Would you please ask him give me a call?
RECEPTIONIST: Could you _____ please?

1. let me have your number
2. let me your number
3. let me give your number
4. let me to have your number

Could you please tell Mr Morgan our latest shipment _____ delayed?

1. is been
2. has been
3. was been
4. been

Could you ask him to give me a call as soon as the shipment _____?

1. arrives
2. arrived
3. will arrive
4. is arriving

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