Final tips and tricks writing

JOB STOPPERS
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Cette leçon contient 13 diapositives, avec quiz interactifs et diapositives de texte.

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JOB STOPPERS
Discuss exercises

Slide 1 - Diapositive

Final tips & tricks - letter of complaint

Slide 2 - Diapositive

What elements do you need in an email of complaint?

Slide 3 - Carte mentale

In an email of complaint we use ___ language
A
formal
B
informal

Slide 4 - Quiz

This is an example of formal language:
"I'm fed up with the bad food"
A
Yes
B
No

Slide 5 - Quiz

This is an example of formal language:
"At the moment, I am not happy with current situation"
A
Yes
B
No

Slide 6 - Quiz

Correct spelling in an email of complaint:
A
It's
B
It is
C
I'ts
D
Its'

Slide 7 - Quiz

You have a complaint about your hotelroom: it's dirty, too small and you don't have a seaview.
What kind of subject line fits here?

Slide 8 - Question ouverte

Which of these ISN'T a formal way of ending a formal email?
A
Greetings
B
Kind regards
C
Regards
D
Yours sincerely

Slide 9 - Quiz

Subject line
Dear sir/madam,
Introduction complaint
Complaint 1 + details
Complaint 2 + details
Call to action --> what do you want to achieve?
I look forward to your response
Yours sincerely,
Your first + last name/surname

Slide 10 - Question de remorquage

What must be mentioned in your introduction?

Slide 11 - Carte mentale

I'm ready for the writing test!
YES
I STILL HAVE QUESTIONS

Slide 12 - Sondage

What questions do you still have?

Slide 13 - Question ouverte