Lesson 3: Customer wishes

WELCOME BACK!

Please have the required supplies in front of you: 

- Laptop

- Phone (on silent, though) 

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ACTIVATE PRIOR KNOWLEDGE

"What do we remember from the previous two classes?"

(words, assignments, etc.)

TODAY'S FOCUS

Subject: The vocabulary about book features and different types of books, and combining them to form a recommendation.

Skill: Speaking

TODAY'S AIM

At the end of this lesson:

You will be able to advice a customer a book that matches with his/ her customer wishes.  

TASK PREPARATION

First, make groups of 5

Case:

Remember lesson 1, about the books that you’ve recommended me, based on factual book features? And lesson 2, about requirements makes a book a particular type of book? Well, today we are going to combine those two! But first, let’s get creative.

First, you are going to create an imaginary customer. That person needs to have a name, an age, 3 hobbies, a job or a study, and some things they are looking for in a book.

TASK PREPARATION

What: Recommend your imaginary customer a book that matches his/ her customer wishes.

How: As a group of 5, you choose one book that you would recommend to this customer. You have to pay attention to his/ her customer needs. They have to be fulfilled with at least 5 features.

Help: Below these instructions, you’ll find a list of factual features of books, plus a list of features that categorizes types of books. These are there to help you during your research. Use the internet, Goodreads, your own knowledge on these books to prepare your presentation.

TASK PREPARATION

Time: 10 minutes to find information and prepare your script for the presentation (be smart, divide the tasks!). After that, you’ll have 5 minutes to practice what you’re going to say.

Result: You have all the information you need to present your customer and recommend him/ her a book that matches the wishes in a 2-minute presentation.

Ready? One spokesperson will be presenting your recommendation.

TASK

Let's get to work!

After 10 minutes, you'll get a 5-minute warning to prepare what the spokesperson is going to say

POST TASK
How did the assignment go?

1. :D!
2. :)
3. :|
4. :(

POST TASK

- Feedback / Key language features

- Previous two exit passes

- This week's exit pass

Exit pass
What did we learn today (today's topic)?

Exit pass
What does the topic mean?

Exit pass
How can we use it during internships, jobs, etc?

REFLECT THE AIM

At the end of this lesson:

 You will be able to advice a customer a book that matches with his/ her customer wishes.  

Do you feel like you've accomplished the aim?

1. Yes!
2. Not yet