National Open Disclosure Framework

National Open Disclosure Framework

Learning Objectives

At the end of the lesson, you will be able to explain the six principles of the National Open Disclosure Framework.

What do you already know about the National Open Disclosure Framework?

Principle 1: Open, Honest, Compassionate, and Timely Communication

The framework emphasizes the importance of timely communication and compassionate communication following adverse events.

Principle 2: Patient/Service User and Support Person’s Entitlement in Open Disclosure

Patients and support persons have the right to information, apology, and involvement in open disclosure communications.

Principle 3: Supporting Health and Social Care Staff

Healthcare staff need support in the open disclosure process to address the emotional impact of adverse events.

Principle 4: Promoting a Culture of Open Disclosure

Open disclosure promotes transparency, fairness, and learning from incidents to improve patient safety.

Principle 5: Open Disclosure for Improving Policy and Practise in Health and Social Care

Open disclosure contributes to the continuous improvement of health services and integration within governance structures.

Principle 6: Clinical and Corporate Governance for Open Disclosure

Clinical and corporate governance ensure effective open disclosure and accountability for continuously improving the quality of healthcare services.

National Open Disclosure Framework

Open Disclosure: The open, consistent, and timely approach to communicating with patients/service users when things go wrong, as a core component of competent health and social care service.

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.