Letters and Emails

• Engels
• MBO
• Studiejaar 2

Business Letters

How to write a business letter?

How to respond to a letter of complaint

What comes to your mind when you see "Business letter"

How to start a business email

1. Dear Mr. Johnson,
2. Hello Jane,
3. Good morning, Sir
4. Dear Louise,

How can we end a business email?

Best wishes,

1. personal email
2. business email
3. both (alle twee)
4. no one

Which can we NOT use in a business email/letter?

1. I'm sorry for...
2. I would like to..
3. We look forward...
4. Can you.. ?

I look forward to __________ from you.

1. to hear
2. hearing
3. hear
4. heared

To sum up - letter:

1. Your Address
2. Receiver's address
3. Date
4. Subject
5. Dear ....
6. Message
7. Yours faithfully/sincerely
8. Your name

Deadline:
next Thursday