Mastering English Email Etiquette: A Quiz-Based Approach

Mastering English Email Etiquette: A Quiz-Based Approach

Learning Objective

Understand common mistakes in English emails and improve writing skills at MBO level 4 and A2 CEFR.

What do you already know about common mistakes in English language emails?

Introduction to Email Etiquette

Emails are crucial in professional communication. Understanding common mistakes is essential for effective email writing.

Question 1

What is a common mistake in subject lines of emails? A) Using vague subjects B) Using informal language C) Not including a subject

Question 2

What is the correct way to address someone in a professional email? A) Hey B) Dear C) Hi

Question 3

What is a common mistake in email closings? A) Using 'Sincerely' B) Using 'Best regards' C) Not including a closing

Question 4

Which of the following is a common mistake in email grammar? A) Incorrect use of 'their' B) Correct use of 'your' C) Proper use of 'its'

Question 5

What is a common mistake in email tone? A) Being too formal B) Using neutral language C) Being too casual

Question 6

What is a common mistake in email punctuation? A) Overusing exclamation marks B) Using semicolons appropriately C) Using commas correctly

Question 7

What is a common mistake in email formatting? A) Using bullet points B) Properly formatting paragraphs C) Sending unformatted text

Question 8

What is a common mistake in email clarity? A) Using jargon B) Providing clear instructions C) Using descriptive language

Question 9

What is a common mistake in email length? A) Sending lengthy emails B) Using concise language C) Considering the recipient's time

Question 10

How can one address gender-neutral recipients in emails? A) Use gender-specific pronouns B) Use 'they/their' C) Avoid pronouns altogether

Question 11

What is a common mistake in email attachments? A) Sending large files B) Providing clear file names C) Not attaching necessary files

Question 12

What is a common mistake in email subject-verb agreement? A) Ensuring agreement B) Not checking agreement C) Using complex sentences

Question 13

What is a common mistake in email proofreading? A) Sending without proofreading B) Using spell check C) Reviewing for clarity and errors

Question 14

What is a common mistake in email response time? A) Responding promptly B) Delaying responses C) Setting unrealistic timelines

Question 15

What is a common mistake in email follow-up? A) Not following up B) Sending multiple follow-up emails C) Providing clear next steps

Question 16

What is a common mistake in email language translation? A) Using machine translation B) Hiring professional translators C) Not considering cultural nuances

Question 17

What is a common mistake in email formality? A) Being too formal B) Using appropriate level of formality C) Being too casual

Question 18

What is a common mistake in email signature? A) Including contact information B) Using a professional signature C) Not having a signature

Question 19

What is a common mistake in email response language? A) Using generic responses B) Tailoring responses to the recipient C) Not acknowledging the original message

Question 20

What is a common mistake in email confidentiality? A) Sending sensitive information securely B) Being cautious with confidential information C) Sharing confidential data irresponsibly