Formal language

• Engels
• Middelbare school
• vwo
• Leerjaar 5

Check? Ready? 

- Jackets?

- Mobile phones in zakkie?

- No gum?

- Materials? 

Today's goals

• Recap : Formal writing in a nutshell
• Comparison between formal & informal words
• Linking words & phrases in formal writing
• Assignment : Letter of complaint

What do you think of when you hear 'formal language'?

Formal writing in a nutshell

• Formal language → more 'expensive' wording
• No contractions → can’t = cannot / won’t = will not
• Do not use questions
  
• In an essay → do not use ‘I’
  
• Use linking words
  
• Focus on lay-out: Empty line between each paragraph

Study the language (left: informal right: formal)

Is this sentence formal or informal?

They did an experiment.

1. Formal
2. Informal

Turn this sentence into a formal one:
They did an experiment.

Also very useful for CITO texts

Assignment : 

Write a letter of complaint

Choose ONE of the topics below

1. The goods are different from what was ordered
   
2. Quantity of goods is not what was ordered
   
3. Goods are delivered to the wrong address
   
4. Work undertaken is done unsatisfactorily
   
5. Misbehavior of staff or salesman
   
6. A mistake in preparing the invoice

Situation

You have ordered PS5, which was delivered both late and the box was already opened when it was delivered. You noticed that the wireless controller is also damaged.

You have tried to call the company, but nobody picked up. You have written a letter but haven't got any responses. 

Write the second letter of complaint to this company.

(You may also think of your own situation if you want)

1. Focus on the most important facts. Don’t give unnecessary/personal background information.

2. Make sure you include:

• the reason for writing (e.g. I am writing to ...)

• what went wrong

• what you would like to happen now.

3. Use passives to be less direct and more formal, e.g. I was served quickly.