Lesson 1.5 The dog ate my homework....

• English
• Further Education (Key Stage 5)

Lesson 1.5  : The dog ate my homework....

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Lesson aims

Know how to apologize on the phone

Know how to talk about your opinion over the phone

Know how to put in a complaint in a respectful manner

What do you say when you are
running late?

How do you say that you have forgotten something?

What do you say if you want to change your appointment?

What do you say when you want to cancel the appointment?

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29: At Work ; all steps

edition.thiememeulenhoff.nl

At Work : All steps

choose a complaint from step 3 

OR

think of your own situation,

can you think of a complaint? 

Ready??

You can complain to me...

and continue with the rest of your homework

Keeping up

remember to do ALL your assignments

See the planner

before you can sit the exams!

Lesson aims

Know how to apologize on the phone

Know how to talk about your opinion over the phone

Know how to put in a complaint in a respectful manner

Customer satisfaction.......
What grade would you give this class?

😒🙁😐🙂😃

See you in two weeks!!