M1.2 - Lesweek 2

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Slide 1: Tekstslide
LuchtvaartdienstverleningMBOStudiejaar 1

In deze les zitten 35 slides, met interactieve quizzen en tekstslides.

time-iconLesduur is: 135 min

Onderdelen in deze les

Slide 1 - Tekstslide

                                  week 2
                                                                                                                                  Module 1.2

Slide 2 - Tekstslide

Today's lessons
Homework assignment

Theme 2 | Travel documents

Role play / Create assignments

Slide 3 - Tekstslide

Opdracht: vertaal stappenplan in Engels

Slide 4 - Tekstslide

Points of attention translation step-by-step plan

Slide 5 - Tekstslide

Theme 2
Traveldocuments
Modulereader pg. 11-15 en 26-29
H. 2.1, 2.2, 2.3 en 2.6 

Slide 6 - Tekstslide

Which travel documents do you know?

Slide 7 - Open vraag

Looking back at M1.1 Self Service Check 
Trip summary an receipt, ticket itinerary or booking confirmation

Electronic ticket (ETKT);
Boarding pass

Slide 8 - Tekstslide

M1.2 theme 2 | Travel documents
2.2 Booking confirmations [Pag 12]


2.3 E-ticket [Pag 12]

2.6 Looking up admission requirements[ pag 26]

GOAL: information in a correct way
  reading comprehension (interpreting)


Slide 9 - Tekstslide

Slide 10 - Tekstslide

Assignment 1: PGSA and checking the booking confirmation
In book LVD K2, complete Assignment 4.04 on p. 91-93
Submit the finalised assignment in the digital homework environment
of LVD K2.


Slide 11 - Tekstslide

Slide 12 - Tekstslide

Checking valid travel documents is important because passengers may be refused entry to the country of destination and the airline may be fined for this.
The KMAR is involved in the event of fraud or forgeries.

Slide 13 - Tekstslide

Based on information....
on a reservation receipt, ETKT or boarding pass you refer the passenger to a next
 handling area;

on a reservation receipt or ETKT you can provide the passenger with certain information
 (e.g. how much baggage a passenger is allowed to carry);

From entry requirements of a country you know which travel documents a passenger must 
 have;
of entry requirements of a country you can decide whether a passenger is allowed to travel to the destination.

Slide 14 - Tekstslide

Slide 15 - Tekstslide

Slide 16 - Tekstslide

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Slide 17 - Tekstslide

Abbreviation Full name Explanation
 
MR:                Mister Title for a man
MISS:        Miss Unmarried woman
MRS:        Misses Married woma
CHD :    Child Age 2 up to 11 years
INF:        Infant Age 0 up to 2 years

Slide 18 - Tekstslide

Slide 19 - Tekstslide

Search admission requirements
Admission requirements are determined by the government;

Admission requirements may be due to political tensions, tightened
  Safety measures or health reasons differ per day

  As a PGSA you can look up the latest and correct information;
As a PGSA, you know how to understand and access the information in a correct way.
  
(pag. 26-29 )

Slide 20 - Tekstslide

Slide 21 - Tekstslide

Travel documents for passengers are:
Reservation receipt/ticket
Passport/identity card
Visa/transit visa
Health declaration

TIMATIC / TIM = IATA Travelcentre;
Information source for the current provisions regarding the correct travel documents for a specific destination.

Slide 22 - Tekstslide

Slide 23 - Tekstslide

Via Timatic (Travel Information Manual Automatic);

Timatic is part of the check-in system Altea (grade 3).
Via TravelDoc;

TravelDoc is part of the iPort check-in system (year 2).

In year 1 we work with plasticized information from TravelDoc.


Slide 24 - Tekstslide

Entry requirements for a DUTCH passenger to
 Portugal according to TravelDoc in iPort
Entry requirements for a DUTCH passenger to
     United Kingdom according to TravelDoc in iPort

Slide 25 - Tekstslide

Passenger search for entry requirements
  • Passengers can also check the entry requirements of a destination prior to the trip
  •   visit;
  • According to the travel conditions, a passenger is even obliged to check which
  •   travel documents a country requests;
  • The passenger is responsible for having the travel documents in order and not the
  •   Airline;
  • If it turns out that the travel documents are not in order, the passenger cannot travel;
  • Often via the airline's website, the passenger can look up which travel documents
  •   he needs.
(Pag. 26-29 modulereader)

Slide 26 - Tekstslide

Slide 27 - Link

What happens if PGSA checks in a passenger without the correct travel documents and they travel to the destination?

Slide 28 - Open vraag

Slide 29 - Tekstslide

Slide 30 - Tekstslide

Roleplay 2 | looking up admission requiremensts

Slide 31 - Tekstslide

Principles during role play
A passenger with a Dutch passport travels to a
 destination;

The admission requirements according to TravelDoc are in iPort
  plasticized at the check-in desk;

In year 2 you will work 'live' with TravelDoc in iPort.


Slide 32 - Tekstslide


Check:
Passenger name
Passport name must match

Slide 33 - Tekstslide

The names on boarding cards and Tickets :
Ilse de Lange……………………passengername: DELANGE/ILSEMRS
Virgil van Dijk…………………..passengername: VANDIJK/VMR

Slide 34 - Tekstslide

Assignments book LVD K2
  •  4.04
  • 4.08
  •  2.19
  •  4.27 

Slide 35 - Tekstslide