Consultation revision

• Hairdressing
• Further Education (Key Stage 5)

Consultation revision

State the importance of questioning your client and recording their responses.

Positive communication 

Negative communication 

Frowning

Keeping your arms and legs uncrossed

Smiling

Maintaining eye contact

Subtly mirroring body language

A firm handshake

Not smiling

Looking around when client is talking

Yawning

Chewing gum

Fidgeting

Shaking your head

Cleaning nails or looking at hands

What else could be used during your consultation?

1. Your phone
2. Visual aids and client records
3. Nothing, just questioning

List the different hair classifications

Hair Classifications 

Type 1- Straight Hair

Type 2- Wavy Hair

Type 3- Curly Hair

Type 4- Very Curly Hair 

Which hair characteristic refers to the thickness or diameter of an individual hair strand?

1. Hair density
2. Hair elasticity
3. Hair texture
4. Hair porosity

Porosity test

Elasticity test

Before all services on dry hair

Before all services on wet hair

Checks the cuticle layer of the hair

Checks the cortex layer of the hair

Should feel smooth and non-porous.

Should stretch about 30% and return to original length

Can you recall the different Hair Growth Patterns

What is a widow's peak?

1. A V-shaped point in the hairline on the forehead
2. A specific pattern of growth at the nape of the neck
3. Two small circular areas of baldness on the head
4. A section of hair that stands straight up or lies at an angle

Explain the difference between an infection and infestation.

What is the most common infestation found in hairdressing?

1. Bedbugs
2. Head lice
3. Fleas
4. Ticks

Describe what the 'Data protection act' is.