Consultation revision

Consultation revision

State the importance of questioning your client and recording their responses.

Positive communication 

Negative communication 

Frowning

Keeping your arms and legs uncrossed

Smiling

Maintaining eye contact

Subtly mirroring body language

A firm handshake

Not smiling

Looking around when client is talking

Yawning

Chewing gum

Fidgeting

Shaking your head

Cleaning nails or looking at hands

What else could be used during your consultation?

1. Your phone
2. Visual aids and client records
3. Nothing, just questioning

List the different hair classifications

Hair Classifications 

Type 1- Straight Hair

Type 2- Wavy Hair

Type 3- Curly Hair

Type 4- Very Curly Hair 

Straight Hair 

Charateristic 

Classification 

Porosity 

Elasticity 

Hair Growth Patterns 

Hair Texture 

Hair Condition 

Curly 

Wavy Hair 

Hair Density 

Very Curly Hair 

Which hair characteristic refers to the thickness or diameter of an individual hair strand?

1. Hair density
2. Hair elasticity
3. Hair texture
4. Hair porosity

Porosity test

Elasticity test

Before all services on dry hair

Before all services on wet hair

Checks the cuticle layer of the hair

Checks the cortex layer of the hair

Should feel smooth and non-porous.

Should stretch about 30% and return to original length

Explain how and why you would carry out a skin test

What is the purpose of a curl development test?

1. To assess the processing time needed for desired curl formation
2. To measure the temperature of the curling iron
3. To test the strength of the curling solution
4. To determine the texture of the hair

What is the purpose of a colour test?

1. To determine the natural hair color
2. To assess the porosity of the hair
3. To evaluate the elasticity of the hair
4. To check the suitability of a hair color on a small section of hair

What is the purpose of a strand test?

1. To test the strength of the hair
2. To assess the texture of the hair
3. To determine how the hair will react to a chemical process
4. To measure the pH level of the hair

Can you recall the different Hair Growth Patterns

What is a widow's peak?

1. A V-shaped point in the hairline on the forehead
2. A specific pattern of growth at the nape of the neck
3. Two small circular areas of baldness on the head
4. A section of hair that stands straight up or lies at an angle

What is a cowlick?

1. Two small circular areas of baldness on the head
2. A section of hair that stands straight up or lies at an angle
3. A specific pattern of growth at the nape of the neck
4. A V-shaped point in the hairline on the forehead

What is a double crown?

1. A V-shaped point in the hairline on the forehead
2. A specific pattern of growth at the nape of the neck
3. A section of hair that stands straight up
4. Two small circular areas of baldness on the head

Explain the difference between an infection and infestation.

What is the most common infestation found in hairdressing?

1. Bedbugs
2. Head lice
3. Fleas
4. Ticks

What is the recommended method for preventing infestations and infections in hairdressing salons?

1. Avoiding contact with clients
2. Wearing gloves at all times
3. Maintaining high standards of cleanliness and hygiene
4. Using strong chemical disinfectants

Chemical sprays

Autoclave

UV light

Drag and drop. Where does each one belong?

HINT some have more than one method of cleaning.

Sanitising

Sterilising

Disinfecting

Clips / combs

Plastic brushes

Clips / combs

Wooden handled brushes

Scissors and razors

Clippers

Work surfaces

Work surfaces

Describe what the 'Data protection act' is.

What is the purpose of the Supply of Goods and Services Act?

1. To protect consumers when buying goods and services
2. To enforce quality standards for goods and services
3. To promote fair competition in the market
4. To regulate the supply chain of goods and services

Which of the following is a consumer right under the Supply of Goods and Services Act?

1. The right to receive goods at no cost
2. The right to demand unlimited refunds
3. The right to cancel any contract without consequences
4. The right to receive goods that are of satisfactory quality