BV3 lesson 9 Email: Memos and short messages

• Engels
• MBO
• Studiejaar 4

Terms	meaning
To	1. Primary recipients-ontvanger(s) - FYA. 2. All recipients are visible to all other recipients.
CC	A copy of the email is sent and the emailaddress is visible - FYI.
BCC	A copy of the email is sent and the emailaddress is not visible to others.
Subject	Short summary of contents
Attachment	A file, such as an image or document, that is sent along with the email.

Lay out email

Introduction: why am I writing this email?

 

Body: information about ...

Conclusion: Please let me know if you have any questions.

Thank you in advance.

Thank you for your consideration.

Greeting and closing 

Formal

Dear Sir/Madam,

Dear Mr Rocks,

Dear Ms Rocks,

Yours sincerely,

Informal

Hi Ben,

Dear Kate,

Bye, 

Template

From :

To :

CC :

Subject :

Mail itself : 

Information and attachments

Word order

In pairs

Make a sentence.

Pay attention to the right word order.

Wie

doet

wat

waar

wanneer

Information

Full stop

A comma

Apostrophe

Hand out pages 30 and 31 from Email English. 

M.I.N.T.S

Capital letters.

Hand out pages 30 and 31 from Email English. 

Asking for action

Will you check to see if...?

I have a couple of questions. 

Can you do me a favour and find out?

I know you're busy, but I'd really appreciate your help. 

I will take care of....if you can handle...

Would you be willing to....?

Taking action

Of course, I'm pleased to help.

Of course, I'll do it right away.

Let me look into this and I'll get back to you asap.

Leave it with me. I'll sort it out and get back to you.

Below are my suggestions. Let me know what you think.

Let me know if there's anything else I can do. 

Format

Date: dag/maand/jaar (voluit)

To:​ naam/namen ontvanger

From: naam van jou/bedrijf

Subject: korte titel met inhoud bericht

​

Exercises

Do exercise A and B together.

What is the main difference?

What is the situation?

What is the problem or objective?

What is the solution?

And the closing comment?

Hand out pages 40 and 41 from Email English.

Answers

Exercises

Rewrite the email as a memo.

So, what is the most important information?

Exercise C.

Answers

Exercise C

The 7 W's

Security questioning. 

Who

Which

What

With what

Why

When

Where

Casus 

Write a correct memo about this week's 'casus' in order to inform your colleagues. 

Also use the 7W's.