Business/01

• English
• Special Education

Welcome to the Business English training!

We are going to learn:

   -Business vocab

   -Practical phrases

   -How to communicate on a meeting

   -Chart analysis

   -Formal emailing

   -Some IT related stuff

   -Firm structures

   -Presentation making

   -Finance

Match the expressions with the definitions of them!

The thing or service you sell

The way you bring your product to the customer

Same as company 

A request for an amount of products

To act in the name of a company

The worth of a product

A calculation for a price

Agent

Firm

Value

Quotation

Product

To represent

Order

Delivery

Try to match the expressions which the company representatives and visitors usually talk about at a trade fair with the topics.

50% on order, with the balance payable withing 60 days

1. Delivery
2. Terms of payment
3. Product
4. After-sales service

Excellent value for money, on stock

1. Product
2. Terms of payment
3. Delivery
4. After-sales service

Customer helpline, local agents

1. After-sales service
2. Price
3. Delivery
4. Terms of Payment

Take a seat, have a cup of tea

1. Delivery
2. Relationship building
3. Price
4. Terms of Payment

Latest model, available in a range of colours

1. After-sales service
2. Price
3. Product
4. Delivery

Within 10 days, supply directly from stock

1. Product
2. Price
3. Relationship building
4. Delivery

10% discount for actual orders, VAT included

1. After-sales service
2. Delivery
3. Price
4. Product

Drag the missing words to their appropriate places!

C: Can I help you?

V: Yes, I'm interested in your office furniture. My company would like to ______ some of our offices.

C: Take a _____ please, would you like a _____ of tea? How many offices do you have in mind?

V: Currently about 20 at our headquarters but later more offices in our subsidiaries. Do you sell filing cabinets?

C: Yes, here's our _____ model. It is ______ in a ______ of colours.

V: Could you give me a price for 20 pieces?

C: Let me see, I'll just look it up. Right, that gives a price of 180 euros a _____.

price

refurbish

range

seat

piece

pieces

cup

better

latest

available

tea

pay

model

expensive

stock

Role-play:

You are at a trade fair. You have your own stand. Welcome the visitor and talk abour your company and products. If possible, represent your real company and product(s). If not, sell something in the room or an object that you have with you.

You have 7 minutes to prepare.

Writing: You are interested in the following product:

Ultrasonic mole repeller

Check the product on the link above and write a formal letter to the seller in which you ask about:

   -Availability of the product

   -ETA

   -Discount options

   -If the product is dog-friendly or not

ca. 150 words

Goodbye!