Understanding Conflict: Personal vs. Interpersonal

• PSD
• Higher Education (non-degree)

Understanding Conflict: 

Personal vs. Interpersonal

Learning Objective

At the end of the lesson, you will be able to state the difference between personal and interpersonal conflict.

What do you already know about personal and interpersonal conflicts?

What is Conflict?

Conflict is a disagreement or clash between ideas, principles, or people. It is a natural part of human interaction.

Personal Conflict

Personal conflict occurs within an individual. It involves struggles with one's emotions, thoughts, or values.

Interpersonal Conflict

Interpersonal conflict is a disagreement between two or more people, often arising from differing needs or values.

Key Differences

• Personal conflict is internal; interpersonal conflict involves others. 
• Personal conflict is about self; interpersonal is about relationships.

Examples of Personal Conflict

Examples include deciding between two equally appealing career paths or feeling guilt over a past action.

Examples of Interpersonal Conflict

• Examples include arguing with a friend over a misunderstanding or negotiating roles in a group project.

Resolving Conflicts

• Effective communication and empathy are key to resolving both personal and interpersonal conflicts.
• Effective communication involves active listening.
• How can we show that we are actively listening?

1) Clear your own thoughts In order to be able to offer your full attention to an individual, to a colleague or within a business meeting you need to be able to command full attention of your own thoughts. ...

2) Give your undivided attention ...

3) Be able to reflect ...

4) Use paraphrasing where appropriate ...

5) Reflect positive and negative feelings ...

6) Ask Questions

Write down 3 things you learned in this lesson.

Write down 2 things you want to know more about.

Ask 1 question about something you haven't quite understood yet.